Luxury Butler Intern: Personal Guest Experience Mastery

Accor Asia Corporate Offices; Singapore; On-site; SGD 20,000 - 28,000; Part time

Benefits offered by this job

5-day Work Week

Duty Meals provided

Colleagues’ discount at Accor hotels

Career development opportunities

Job summary

Raffles Hotel Singapore is seeking a Butler Intern to be at the centre of residents’ service experience, handling pre-arrival, arrival, in-house and departure arrangements with a focus on personalized service and sophisticated guest interactions.

The role involves close collaboration across Rooms, Food & Beverage, Spa and other resident touchpoints to ensure seamless experiences, while upholding SOPs, safety standards and Accor values.

Qualifications

• Diploma or Degree in Tourism and Hotel Management
• Excellent communication skills in English
• Strong interpersonal and multi-cultural understanding
• Attention to detail and ability to work under pressure

Responsibilities

• Executes Butler Core Tasks and anticipates residents' needs
• Personalises check-in, suite setup, and in-room arrangements
• Plans celebrations, in-suite experiences, and departure arrangements
• Coordinates with Food & Beverage, Spa and rooms staff to ensure seamless service
• Maintains brand SOPs, LSOPs and safety guidelines

Job description

Raffles Hotel Singapore is seeking a Butler Intern to be at the centre of residents’ service experience, handling pre-arrival, arrival, in-house and departure arrangements with a focus on personalized service and sophisticated guest interactions.

The role involves close collaboration across Rooms, Food & Beverage, Spa and other resident touchpoints to ensure seamless experiences, while upholding SOPs, safety standards and Accor values.