Lobby Concierge & Guest Experience Associate

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

Jones Lang LaSalle Incorporated is hiring a Lobby Attendant on-site in Singapore. The role focuses on welcoming residents and guests, ensuring service excellence, and supporting safety and security procedures. You will liaise with security and concierge teams to manage arrivals and assist with light duties.

The position emphasizes professionalism and confidentiality in a residential estate. The ideal candidate will be guest-focused, able to anticipate needs, and comfortable coordinating with

Responsibilities

• Greet residents and guests in line with SES standards
• Get to know residents by name and anticipate service needs
• Assist individuals with physical challenges
• Report defects or hazards to the estate manager immediately
• Report incidents to the estate manager and document details
• Maintain professional appearance and confidentiality at all times
• Coordinate with security, concierge and doorman to announce arrivals
• Assist with luggage or groceries as needed
• Coach service providers to acknowledge residents by name
• Follow up on common concierge requests in a residential environment

Job description

Jones Lang LaSalle Incorporated is hiring a Lobby Attendant on-site in Singapore. The role focuses on welcoming residents and guests, ensuring service excellence, and supporting safety and security procedures. You will liaise with security and concierge teams to manage arrivals and assist with light duties.

The position emphasizes professionalism and confidentiality in a residential estate. The ideal candidate will be guest-focused, able to anticipate needs, and comfortable coordinating with