Lobby Concierge & Access Control Specialist

ASCENTIAA SECURITY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

ASCENTIAA SECURITY MANAGEMENT PTE. LTD. seeks a front desk professional to welcome patients, visitors, tenants and contractors at the lobby, ensuring safety and security while providing excellent service.

Responsibilities include greeting guests, directing to clinics and facilities, handling enquiries, and coordinating deliveries. The role requires assistance to the elderly and mobility-impaired, with arrangements for wheelchairs and lift access, as well as strict visitor registration and access

Qualifications

• Ability to greet visitors and provide directions.
• Strong communication and listening skills.
• Attention to detail in registering visitors and passes.

Responsibilities

• Greet and assist visitors at the lobby counter.
• Give directions to clinics, shops, and MRT.
• Answer phone calls and relay messages to management or tenants.
• Assist elderly and mobility-impaired visitors, including wheelchairs and lift access.
• Register visitors and issue passes; manage access cards and logs.
• Coordinate deliveries and mail; supervise loading bay timings.
• Report faults to Management Office and assist with enquiries.

Skills

Customer service

Visitor management

Access control

Communication

Job description

ASCENTIAA SECURITY MANAGEMENT PTE. LTD. seeks a front desk professional to welcome patients, visitors, tenants and contractors at the lobby, ensuring safety and security while providing excellent service.

Responsibilities include greeting guests, directing to clinics and facilities, handling enquiries, and coordinating deliveries. The role requires assistance to the elderly and mobility-impaired, with arrangements for wheelchairs and lift access, as well as strict visitor registration and access