Loans Executive | Contract

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd is seeking a detail-oriented professional to support Secured Loans operations in a banking environment. You will handle record creation, documentation checks, disbursement processes, and servicing activities with a focus on accuracy and timeliness.

The role requires a Diploma or Degree in banking, management, or accounting, along with 1–2 years in financial institutions.

Qualifications

• Diploma or Degree in banking, management, accounting or related discipline.
• 1-2 years’ experience in financial institutions, with credit operations knowledge a plus.
• Meticulous with eye for details.
• Good understanding of operational risks.

Responsibilities

• Perform record creation and system updating in bank operating systems for Secured Loans.
• Process documentation check, loan disbursement, servicing, redemption and fee collection for Secured Loans.
• Prepare instructions, payments, advices and notification letters to customers/law firms.
• Imaging, indexing and filing of collateral documents.
• Reconcile General Ledger accounts, transactions and documents.
• Review and update system reports daily, weekly and monthly.
• Handle filing of source reports and media and arrange for archival.
• Respond to customer/lawyer inquiries.
• Ensure requests are processed within service standards, timely and accurate.
• Support ad-hoc projects as assigned by Team Manager and escalate discrepancies.
• Assist Team Manager with workflow improvements and risk mitigation initiatives.

Skills

Communication skills

Problem-solving

Attention to detail

Operational risk knowledge

MS Office proficiency

Education

Diploma or Degree in banking, management, accounting or related

Tools

Microsoft Word

Microsoft Excel

Job description

Job scopes

• Perform record creation and system updating in Bank’s operating systems relating to
  Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan
  redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers/law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries
• Ensure all requests are processed within specified Service standard, timely and
  accurately
• Manage ad-hoc project assigned by Team Manager
• Escalate any discrepancy / deviation to the Team Manager
• Assist Team Manager by providing ideas/initiatives in improving the existing workflow
  and identify operational risks and implement measures to address / mitigate the risk

Job requirements

• Diploma or Degree in banking, management, accounting, and any related discipline
• Minimum 1-2 years’ experience in financial institutions, with Credit operations or knowledge would be a plus
• Meticulous with eye for details
• Good understanding of operational risks

Good communication & problem-solving skills

Proficient in Microsoft office especially Microsoft Word and Excel