Licensing & Driving Compliance Officer – Traffic

Singapore Police Force; Singapore; Vor Ort; SGD 36.000 - 60.000; Vollzeit

Zusammenfassung

The Singapore Police Force (SPF) seeks a diligent licensing operations professional to support frontline service points and licensing workflows at Traffic Police Headquarters. You will process transactions, manage records, and ensure compliance with driving-licence policies while embracing digitalisation initiatives.

Ideal candidates bring service experience, excellent communication, IT familiarity, and a proactive, team-oriented mindset to adapt to a fast-paced environment and evolving

Qualifikationen

• Experience in a service or operational environment.
• Excellent interpersonal and communication skills.
• Clear and effective verbal and written communication.
• Basic IT knowledge and familiarity with Microsoft Office.
• Service-oriented mindset with a proactive attitude.
• Adaptable to fast-paced, rotating duties.

Aufgaben

• Managing frontline customer service points at Traffic Police Headquarters.
• Processing licensing transactions and ensuring prompt record updates.
• Administering suspension and revocation of driving licences.
• Administering Court disqualification of driving licences.
• Processing renewal of driving licences for motorists in prescribed age group.
• Processing reports of motorists who are medically unfit to drive.
• Acting as a subject matter expert for licensing policies and regulations under the Road Traffic Act.
• Verifying and certifying invoices and billing matters relating to licensing operations and associated administrative services.
• Leveraging RPA capabilities to streamline and automate routine administrative processes.

Kenntnisse

Interpersonal skills

Communication skills

Verbal and written communication

Team player

Adaptability

Proactive

Service-oriented mindset

Tools

Microsoft Office

Jobbeschreibung

The Singapore Police Force (SPF) seeks a diligent licensing operations professional to support frontline service points and licensing workflows at Traffic Police Headquarters. You will process transactions, manage records, and ensure compliance with driving-licence policies while embracing digitalisation initiatives.

Ideal candidates bring service experience, excellent communication, IT familiarity, and a proactive, team-oriented mindset to adapt to a fast-paced environment and evolving