Learning & Development Manager (Hospitality)

Private Advertiser; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Private Advertiser in Singapore is seeking a dedicated Training Manager to design, implement, and manage training programmes that enhance employee performance and career progression. This full-time role shapes capabilities across the workforce to deliver outstanding service and meet business objectives.

You will lead induction, operational and professional development initiatives, deliver engaging sessions, and manage budgets while ensuring regulatory compliance and documentation.

Qualifications

• Experience in designing and delivering training programmes.
• Familiarity with adult learning principles.
• Experience in evaluating training effectiveness.

Responsibilities

• Develop and design comprehensive training programmes tailored to organisation needs, including induction, operational training and development initiatives.
• Assess training needs with management and performance evaluations to identify skill gaps.
• Deliver engaging training sessions, workshops, and seminars using face-to-face, e-learning, and blended methods.
• Manage training budget and procure materials and external providers for cost-effectiveness.
• Evaluate training outcomes using assessments and metrics to measure ROI.
• Maintain training records and ensure regulatory and policy compliance.
• Collaborate with heads of departments to align training with business strategy.
• Mentor employees on career development and succession planning.
• Stay updated on industry best practices to keep programmes relevant and competitive.
• Create and maintain training content, including manuals and digital resources.
• Design and develop On The Job training plans.

Skills

Training design

Workshop facilitation

Budget management

Stakeholder management

Education

Diploma or Degree in Human Resources or related field

Job description

Private Advertiser in Singapore is seeking a dedicated Training Manager to design, implement, and manage training programmes that enhance employee performance and career progression. This full-time role shapes capabilities across the workforce to deliver outstanding service and meet business objectives.

You will lead induction, operational and professional development initiatives, deliver engaging sessions, and manage budgets while ensuring regulatory compliance and documentation.