Learning & Capability Manager | AI-Driven Curriculum

NCS National Council of Social Service; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

SSI’s Learning Development/Learning Excellence (LD/LE) team in Singapore advances continuing education for the social service sector by developing professional capabilities and maintaining training quality. As a Manager, you translate sector needs into learner-centric solutions, applying adult learning principles and exploring digital and AI-enabled approaches.

You will lead course portfolios, collaborate with partners and stakeholders, and drive improvements in learning outcomes while ensuring

Qualifications

• Three to five years of relevant experience in learning and capability development, curriculum or instructional design, adult learning or related fields.
• Demonstrated ability to lead assigned projects or workstreams, coordinate cross-functional contributors and engage diverse stakeholders; supervisory experience not required.
• ACLP, DDDLP or equivalent experience are preferred; experience in digital learning, project management, evaluation or AI-related fields are advantageous.

Responsibilities

• Analyse capability needs and translate competency and practice requirements into learning outcomes, assessments and activities.
• Design and enhance curricula, learning pathways and capability interventions using adult learning principles and appropriate delivery approaches.
• Lead assigned course portfolios, projects or workstreams from planning through implementation and evaluation.
• Review learning data and stakeholder feedback to recommend improvements to programme relevance, quality and learning transfer.
• Pilot suitable digital and AI-enabled learning solutions in accordance with governance and quality requirements.
• Coordinate the engagement and deployment of Adult Educators for assigned programmes, and support quality reviews and professional development initiatives.
• Work with agencies, subject matter experts, Adult Educators and training partners to identify needs and co-develop capability solutions.
• Participate in relevant projects, committees and cross-sector initiatives, contributing SSI’s professional perspective and following through on agreed actions.

Skills

Sector awareness

Planning & delivery

Learner-centric mindset

Stakeholder engagement

Digital & AI literacy

Education

ACLP, DDDLP or equivalent

Job description

SSI’s Learning Development/Learning Excellence (LD/LE) team in Singapore advances continuing education for the social service sector by developing professional capabilities and maintaining training quality. As a Manager, you translate sector needs into learner-centric solutions, applying adult learning principles and exploring digital and AI-enabled approaches.

You will lead course portfolios, collaborate with partners and stakeholders, and drive improvements in learning outcomes while ensuring