Lead Field Service Engineer - Lifts & Escalators (24/7)

LIGHTWAY HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

LIGHTWAY HR CONSULTANCY PTE. LTD. is hiring a Service Engineer in Singapore to lead a team responsible for maintaining equipment and resolving customer issues. The ideal candidate will have a Diploma in Mechanic, Electrical, or Mechatronic Engineering and at least 2-3 years of supervisory experience.

This role requires 24/7 operational readiness to address issues and a strong focus on team leadership and customer satisfaction. The company offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Minimum 2-3 years of experience in a supervisory or team lead role.
• Must be operationally ready to attend to issues 24/7.
• Strong technical knowledge in servicing of equipment.

Responsibilities

• Lead a team of technicians for equipment servicing and repairs.
• Act as customers' point of contact for feedback and requests.
• Monitor equipment performance and manage problematic systems.
• Plan and control monthly servicing schedules and callbacks.
• Provide training and support to maintenance staff.

Skills

Team leadership

Problem-solving

Technical guidance

Customer service

Education

Diploma in Mechanic/Electrical/Mechatronic Engineering

Job description

LIGHTWAY HR CONSULTANCY PTE. LTD. is hiring a Service Engineer in Singapore to lead a team responsible for maintaining equipment and resolving customer issues. The ideal candidate will have a Diploma in Mechanic, Electrical, or Mechatronic Engineering and at least 2-3 years of supervisory experience.

This role requires 24/7 operational readiness to address issues and a strong focus on team leadership and customer satisfaction. The company offers a dynamic work environment and opportunities for professional growth.