Lead, DevOps Services Architecture & Delivery

ddog singapore pte. ltd.; Shenton Way; Hybrid; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Best-in-breed onboarding

Generous global benefits

Mentor and buddy program

RSUs/ESPP stock

Job summary

Datadog’s Implementation Services team leads discovery, design, build, and launch of the Datadog platform to help customers accelerate value. As a manager on this team, you will grow relationships with sellers in your region and develop the Service Architects reporting to you, advancing the program to meet customer needs.

Datadog operates as a hybrid workplace, valuing collaboration and work-life harmony. You will mentor a fast-paced team, guide architectures, and collaborate with Customer

Qualifications

• Experience designing and delivering technical solutions for DevOps monitoring or architecture systems.
• 3–5 years of people management experience.
• 1–2 years of experience selling or positioning professional services.
• Outstanding skills presenting to technical and executive audiences.
• Experience with current infrastructure and monitoring solutions and technologies.
• Willingness to travel up to 30%.

Responsibilities

• Manage, develop, and mentor a fast-paced team of Service Architects.
• Design and guide execution of implementations, including requirements gathering and architecture.
• Grow regional sales of Implementation Services.
• Engage directly with customers to position services and measure program impact.
• Ensure high-quality engagements are delivered.
• Own initiatives to improve the program and service offerings.
• Collaborate with Customer Success, Technical Account Management, and Sales to deliver onboarding.

Skills

People management

Solution design/architecture

Executive presentation

Professional services sales

Travel readiness

Job description

Datadog’s Implementation Services team leads discovery, design, build, and launch of the Datadog platform to help customers accelerate value. As a manager on this team, you will grow relationships with sellers in your region and develop the Service Architects reporting to you, advancing the program to meet customer needs.

Datadog operates as a hybrid workplace, valuing collaboration and work-life harmony. You will mentor a fast-paced team, guide architectures, and collaborate with Customer