Datadog Observability Engineer: APM, SRE & Cloud

HCLTech; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

HCLTech seeks a Datadog Engineer to design, implement, and optimize end-to-end observability across applications, infrastructure, cloud environments, and networks. You will leverage Datadog APM, Logs, RUM, Metrics, and Synthetics to improve system reliability, performance, and operational visibility.

Responsibilities include managing the observability platform, building dashboards, integrating with incident tools, and guiding teams with best practices.

Qualifications

• Bachelor’s degree in CS/IT or equivalent.
• 5–8 years in monitoring, infrastructure, or application support.
• 3+ years hands-on Datadog across APM, Logs, Metrics, RUM, Synthetics.
• Experience with AWS, Azure or GCP environments.
• Knowledge of Kubernetes, Docker, CI/CD pipelines, and distributed systems.
• Strong understanding of observability principles including metrics, logs, and traces.
• Terraform familiarity; ITIL processes are a plus.

Responsibilities

• Manage and optimize Datadog observability platform and configurations.
• Develop dashboards, alerts, service maps, and custom monitoring solutions.
• Implement APM, distributed tracing, RUM, log analytics, and synthetic monitoring.
• Define and track KPIs, SLIs, and SLOs to support service reliability.
• Integrate Datadog with incident management tools such as ServiceNow, PagerDuty, and OpsGenie.
• Collaborate with development, infrastructure, and SRE teams to troubleshoot and resolve performance issues.
• Automate monitoring and reporting using Python, PowerShell, or Bash.
• Document best practices and provide technical guidance to team members.

Skills

Datadog

Cloud platforms

Kubernetes

Docker

CI/CD pipelines

Observability

Terraform

ITIL knowledge

Education

Bachelor's degree in CS/IT

Tools

ServiceNow

PagerDuty

OpsGenie

Job description

HCLTech seeks a Datadog Engineer to design, implement, and optimize end-to-end observability across applications, infrastructure, cloud environments, and networks. You will leverage Datadog APM, Logs, RUM, Metrics, and Synthetics to improve system reliability, performance, and operational visibility.

Responsibilities include managing the observability platform, building dashboards, integrating with incident tools, and guiding teams with best practices.