Lab Customer Support & Admin Coordinator

ALS TECHNICHEM (SINGAPORE) PTE LTD; Singapore; Presencial; SGD 28.000 - 40.000; Jornada completa

Descripción de la vacante

ALS TECHNICHEM (SINGAPORE) PTE LTD is seeking a Customer Service Assistant to provide administrative and customer support in the Laboratory Customer Service team. You will handle report processing, sample registration, invoicing, and reception duties, coordinating with the laboratory to ensure smooth operations.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Formación

• Minimum GCE 'O' Level, NITEC, Diploma or equivalent qualification.
• No prior laboratory experience is required; training will be provided.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Able to work independently and as part of a team.
• Willingness to work Saturdays on rotation.

Responsabilidades

• Prepare and issue laboratory test reports accurately and promptly.
• Prepare invoices and perform billing-related tasks.
• Register incoming samples and maintain records in the laboratory management system.
• Coordinate sample collection, submission, and logistics.
• Receive and process deliveries and respond to customer enquiries.
• Liaise with laboratory staff to fulfill customer requests.
• Provide general administrative and reception support.
• Support day-to-day operations of the Customer Service department.

Conocimientos

Communication

Multitasking

Teamwork

Organizational skills

Attention to detail

Educación

GCE O Level / NITEC / Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

ALS TECHNICHEM (SINGAPORE) PTE LTD is seeking a Customer Service Assistant to provide administrative and customer support in the Laboratory Customer Service team. You will handle report processing, sample registration, invoicing, and reception duties, coordinating with the laboratory to ensure smooth operations.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.