L2 Production Support Engineer - Junior

TRINITY CONSULTING SERVICES PTE. LTD.

Singapore

On-site

SGD 60,000 - 90,000

Full time

2 days ago

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Job summary

TRINITY CONSULTING SERVICES PTE. LTD. in Singapore seeks an experienced L2 Production Application Support professional to help resolve incidents, perform system checks and monitor services to ensure high availability.

The role emphasizes rapid incident response, issue isolation, and coordinated communication with cross-functional teams. The ideal candidate brings at least 3 years in L2 production support, strong Linux/Unix, Java/JVM, SQL and API troubleshooting, along with solid analytical and

Qualifications

Minimum 3 years of experience in L2 Production application Support.
Linux/Unix: Processes, filesystem, permissions, resources, shell commands and connectivity checks.
Java / JVM : Application startup, JVM parameters, configuration, logs and process/thread troubleshooting.
Database / SQL: SQL investigation, transaction state analysis and controlled data validation.
Logs & monitoring: Timestamp and correlation-ID analysis, alert interpretation and end-to-end tracing.
API / integration: REST/HTTP concepts, status codes, timeouts and upstream/downstream diagnosis.
Hands-on experience supporting Java/Cobol based applications.
Good troubleshooting, analytical, and problem-solving skills.
Ability to work in a production support environment and handle priority incidents.
Good communication and coordination skills.