L2 Production Support Engineer: Java/J2EE, Linux & SQL

AVENSYS CONSULTING PTE. LTD.; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base salary

Company benefits

Descrizione del lavoro

Avensys Consulting Pte. Ltd. is seeking an experienced L2 Application Production Support Engineer to provide hands-on Linux/Unix and SQL support for Java/J2EE applications.

The role focuses on monitoring, troubleshooting, incident resolution and ensuring system availability while meeting SLAs. You will work with JBOSS, MariaDB and batch processes, coordinating with multiple teams to resolve incidents, document resolutions and improve support procedures in rotation shifts, including nights and

Competenze

• Minimum 2 years of hands-on experience in Linux/Unix.
• Minimum 2 years of hands-on experience in SQL and database queries.
• Degree in IT, Computer Science or a related discipline.
• Recent experience working with Java/J2EE applications.
• At least 1 year of application support experience, or a developer with good Java knowledge who is willing to learn production support.
• Working knowledge of Linux/Unix commands, log analysis and troubleshooting.
• Ability to write SQL queries, including joins, filtering, data validation and troubleshooting queries.

Mansioni

• Provide L2 production and application support for Java/J2EE-based applications.
• Monitor application performance, investigate incidents and resolve production issues within agreed SLAs.
• Use Linux/Unix commands to troubleshoot application issues, analyse logs and perform system checks.
• Write and execute SQL queries to investigate database issues, validate data and troubleshoot application errors.
• Support web applications, batch jobs and scheduled processes.
• Troubleshoot application issues involving JBOSS, MariaDB, SQL and shell scripts.
• Coordinate with development, infrastructure, database and L1 support teams to resolve incidents.
• Perform root cause analysis, document resolutions and maintain support procedures.
• Manage incident tickets, escalations and shift handovers.
• Ensure adherence to production support processes, operational procedures and quality standards.

Conoscenze

Linux/Unix

SQL

Java/J2EE

Application support

Log analysis

Shell scripting

Incident resolution

Formazione

Degree in IT/CS

Strumenti

JBoss

MariaDB

Descrizione del lavoro

Avensys Consulting Pte. Ltd. is seeking an experienced L2 Application Production Support Engineer to provide hands-on Linux/Unix and SQL support for Java/J2EE applications.

The role focuses on monitoring, troubleshooting, incident resolution and ensuring system availability while meeting SLAs. You will work with JBOSS, MariaDB and batch processes, coordinating with multiple teams to resolve incidents, document resolutions and improve support procedures in rotation shifts, including nights and