L2 Defender for Endpoint Engineer — Go-Live & Support

APAR TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

APAR TECHNOLOGIES PTE. LTD. in Singapore is seeking an experienced Endpoint Security Support professional to provide L2 support for Microsoft Defender for Endpoint, Defender Antivirus, and related security policies. You will manage onboarding, policy deployment, and ASR configurations across enterprise endpoints.

You will review logs, coordinate with SOC and security teams, help go-live and stabilization, document issues, and escalate complex cases to L3 engineers as needed.

Qualifications

• 3+ years in endpoint security support or enterprise Microsoft security environments.
• Hands-on with Defender for Endpoint and Defender Antivirus.
• Experience with EDR configuration, ASR, and Intune policy deployment.
• Familiar with Entra ID Conditional Access and SOC integration.
• Bachelor's degree in IT/cybersecurity preferred; relevant Microsoft certifications desirable.

Responsibilities

• Provide L2 support for Microsoft Defender for Endpoint, Defender Antivirus, EDR configuration, ASR rules, and Intune-based policy deployment.
• Investigate onboarding, endpoint configuration, policy deployment, AV exclusion, ASR behavior, and security policy issues.
• Review logs, screenshots, configuration evidence, and device policy status for troubleshooting.
• Support go-live, Hypercare, and post-implementation stabilization activities.
• Coordinate with Endpoint, Intune, Identity, SOC, and Security teams to identify root causes and implement remediation.
• Escalate complex or unresolved issues to L3 engineers, SMEs, or architects.
• Maintain issue trackers, action notes, troubleshooting evidence, closure updates, and support documentation.

Skills

Endpoint security

Microsoft Defender for Endpoint

EDR configuration

ASR rules

Intune policy deployment

Incident investigation

Documentation

Stakeholder management

MDE onboarding

Entra ID Conditional Access

SOC integration

Education

Bachelor's degree in IT/cybersecurity

Tools

Splunk

Microsoft Sentinel

Job description

APAR TECHNOLOGIES PTE. LTD. in Singapore is seeking an experienced Endpoint Security Support professional to provide L2 support for Microsoft Defender for Endpoint, Defender Antivirus, and related security policies. You will manage onboarding, policy deployment, and ASR configurations across enterprise endpoints.

You will review logs, coordinate with SOC and security teams, help go-live and stabilization, document issues, and escalate complex cases to L3 engineers as needed.