Microsoft Security Associate Manager

Nicoll Curtin; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Nicoll Curtin is seeking an L2 Microsoft Defender for Endpoint Support Consultant in Singapore for an onsite contract role. You will support a large-scale endpoint security migration focusing on Defender for Endpoint, go-live readiness, Hypercare, and warranty support.

You will provide L2 technical support across Defender for Endpoint, Defender Antivirus, EDR configuration, ASR rules, and Intune-based policy deployment, coordinating with IT and security teams to validate remediation and close

Qualifications

• Experience in endpoint security support and MDE operations.
• Hands-on knowledge of Defender for Endpoint, Defender Antivirus, EDR, ASR rules, and Intune policy deployment.
• Familiarity with Entra ID Conditional Access, SOC integration, Microsoft Sentinel, Splunk, and enterprise security governance.

Responsibilities

• Investigate MDE onboarding issues, policy deployment behavior, endpoint configuration gaps, AV exclusions, ASR concerns, and deviations from Defender design guidance.
• Review logs, screenshots, connector status, device policy status, configuration evidence, and troubleshooting data from IT and security teams.
• Support go-live and Hypercare discussions related to Defender policy rollout, endpoint security transition, and post-deployment stabilization.
• Coordinate with endpoint, Intune, identity, SOC, and security teams to confirm root cause, validate remediation steps, and track issue closure.
• Escalate complex or unresolved issues to L3 engineers, SMEs, or architects for deeper guidance.
• Maintain issue trackers, action notes, support documentation, closure updates, and evidence-based troubleshooting records.

Skills

Endpoint security support

MDE operations

MDE onboarding

Defender for Endpoint

Defender Antivirus

EDR

ASR rules

Intune policy deployment

Entra ID CA

SOC integration

Microsoft Sentinel

Splunk

Education

Bachelor’s degree in IT or Cybersecurity

Certifications such as SC-200, MD-102, SC-900, SC-100, AZ-500, SC-300

Tools

Microsoft Defender for Endpoint

Defender Antivirus

Intune

Job description

Job Title: L2 Microsoft Defender for Endpoint Support Consultant
Location: Singapore
Work Arrangement: Onsite
Employment Type: Contract

Job Summary

• Support a large-scale endpoint security migration with a focus on Microsoft Defender for Endpoint, go-live readiness, Hypercare, and warranty support.
• Provide L2 technical support across Microsoft Defender for Endpoint, Defender Antivirus, EDR configuration, Attack Surface Reduction rules, and Intune-based policy deployment.

Key Responsibilities

• Investigate MDE onboarding issues, policy deployment behavior, endpoint configuration gaps, AV exclusions, ASR rule concerns, and deviations from approved Defender design guidance.
• Review logs, screenshots, connector status, device policy status, configuration evidence, and troubleshooting information provided by IT and security teams.
• Support go-live and Hypercare discussions related to Defender policy rollout, endpoint security transition, and post-deployment stabilization.
• Coordinate with endpoint, Intune, identity, SOC, and security teams to confirm root cause, validate remediation steps, and track issue closure.
• Escalate complex or unresolved issues to L3 engineers, SMEs, or architects where deeper platform or design guidance is required.
• Maintain issue trackers, action notes, support documentation, closure updates, and evidence-based troubleshooting records.

Required Skills

• Experience in endpoint security support, MDE operations, MDE onboarding, or enterprise Microsoft security support.
• Hands-on knowledge of Microsoft Defender for Endpoint, Defender Antivirus, EDR, ASR rules, and Intune policy deployment.
• Ability to assess device policy status, endpoint deployment issues, operational exceptions, AV exclusions, and ASR behavior.
• Familiarity with Entra ID Conditional Access, SOC integration, Microsoft Sentinel, Splunk, and enterprise support governance.

Qualifications and Experience

• Bachelor’s degree in IT, Cybersecurity, Computer Science, or a related field preferred.
• Relevant certifications such as SC-200, MD-102, SC-900, SC-100, AZ-500, or SC-300 are desirable.
• Experience in client-facing delivery, Hypercare, warranty support, or regulated enterprise environments is advantageous.