KY11 - Client Relationship Officer [Credit Card / Loan Package | Multiple locations]

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Client Relationship Officer to manage credit applications, onboarding, and a growing customer portfolio across multiple locations in Singapore.

Work 5 days a week with weekday and weekend shifts, including public holidays. The role involves liaising with customers to tailor loan solutions while ensuring compliance and quality standards.

Qualifications

• Experience in customer-facing roles is preferred.
• Understanding of KYC and onboarding processes helpful.
• Ability to identify suitable loan solutions for clients.

Responsibilities

• Process credit applications and manage required documentation.
• Acquire and manage a portfolio of customers.
• Gather documents for KYC and onboarding procedures.
• Enhance relationships to tailor loan product solutions.
• Manage credit and operational risks proactively.
• Provide tailored financial solutions based on customer needs.

Skills

Customer relations

Credit assessment

KYC onboarding

Job description

Client Relationship Officer

• Working Days: 5 Days Role
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines || Hougang
• Salary: $2,500 - $3,000

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents for KYC and onboarding procedures
• Enhance relationships with customers to customize loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organization by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities