Client Relationship Officer | Up to $3K - 0310

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring a Client Relationship Officer to serve as a trusted point of contact for customers in loan servicing. The role focuses on managing credit applications, onboarding, and ongoing client engagement in a fast-paced environment.

This position offers a 5-day work week with weekday and weekend hours, and a salary range of SGD 2,500 to SGD 3,000 per month, with responsibilities spanning documentation, KYC, and risk management.

Responsibilities

• Process credit applications and manage required documentation
• Acquire and manage a portfolio of customers
• Gather documents for KYC and onboarding procedures
• Enhance customer relationships to tailor loan solutions
• Proactively manage credit and operational risks
• Provide financial solutions aligned with customer needs
• Interpret customer needs, risk, and financial objectives
• Identify suitable loan packages matching client goals
• Meet revenue and profitability targets through customer satisfaction
• Ensure compliance with internal and external guidelines
• Implement service and quality standards for day-to-day credit servicing

Job description

Client Relationship Officer

• Working Days: 5 Days Role
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines || Hougang
• Salary: $2,500 - $3,000

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents for KYC and onboarding procedures
• Enhance relationships with customers to customize loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organization by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTDEANO:14C7279