Client Relationship Officer (KYC) - YZ11

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 29,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Client Relationship Officer to support customers across Jurong East, Yishun, Tampines and Hougang. This full-time role handles credit applications, onboarding, KYC and ongoing relationship management to tailor loan solutions.

The position involves weekday work with weekend/public holiday shifts, focusing on revenue targets while ensuring compliance and high service standards in day-to-day credit servicing activities.

Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers' documents for KYC and onboarding procedures
• Enhance relationships with customers to customize loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers' needs and objectives
• Interpret customers' needs, risk and financial objectives
• Identify suitable loan packages that fit customers' objectives
• Achieve revenue and profitability targets set by the organization by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Job description

Position: Client Relationship Officer

Working Days: 5 Days Role

Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm

Working Location: Jurong East || Yishun || Tampines || Hougang

Salary: $2,500 - $3,000

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers' documents for KYC and onboarding procedures
• Enhance relationships with customers to customize loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers' needs and objectives
• Interpret customers' needs, risk and financial objectives
• Identify suitable loan packages that fit customers' objectives
• Achieve revenue and profitability targets set by the organization by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities