[2868] Client Relationship Officer (Financial services)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd in Singapore is seeking a Credit Processing Associate to handle loan applications, gather KYC documents, and manage client portfolios. The role operates across multiple locations with fixed weekday/weekend hours.

The position offers a monthly salary of SGD 2,500 to 3,000 and emphasizes compliance, client service, and risk management in day-to-day credit servicing activities.

Responsibilities

• Process credit applications and handle required documentation.
• Acquire and manage portfolio of customers.
• Gather documents for KYC and onboarding procedures.
• Enhance relationships to tailor loan solutions for customers.
• Proactively manage credit and operational risks.
• Provide advice on financial solutions tailored to customers' needs.
• Interpret customers' needs and financial objectives.
• Identify loan packages that fit customers' objectives.
• Achieve revenue and profitability targets via customer satisfaction.
• Ensure compliance with internal and external guidelines.
• Maintain day-to-day credit servicing transaction quality.

Job description

Working Days: 5 Days

Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm

Working Location: Jurong East || Yishun || Tampines || Hougang

Salary: $2,500 - $3,000

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents for KYC and onboarding procedures
• Enhance relationships with customers to customize loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organization by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Lester Ong Yu Xuan | Reg No : R26162868

The Supreme HR Advisory Pte Ltd | EA No. : 14C7279