Knowledge Management & Operations Specialist

PAN & COMPANY | HEADHUNTER; Singapore; Hybrid; SGD 42,000 - 72,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits package

Job summary

Pan & Company Pte Ltd is hiring a Knowledge Management & Operations Assistant for a 12-month renewable contract in Singapore. The role focuses on supporting knowledge repositories, document management, and collaboration platforms across the organization.

The candidate will manage intranet, workflows, metadata, and reporting, while coordinating with content owners and stakeholders in a multicultural environment. Hybrid working arrangements are provided.

Qualifications

• Diploma or qualification in KM/IM or related discipline.

Responsibilities

• Maintain intranet, knowledge repositories and document libraries, ensuring information is current and well-organised.
• Coordinate regular reviews, updates and archiving of knowledge assets with content owners.
• Support document and records management including classification, metadata tagging, version control and lifecycle processes.
• Maintain organisation-wide documents, templates and reference materials in repositories.
• Monitor review dates and coordinate follow-ups with owners.
• Assist migration and consolidation of documents into central repositories.
• Administer KM workflows, databases and trackers, including publication registries.
• Track publications through internal review/approval workflows and monitor actions.
• Maintain SharePoint lists, office trackers and engagement repositories and related admin systems.
• Maintain metadata and authorship records for publications and knowledge products.
• Compile periodic KM activity reports and management information.
• Support ongoing improvement of KM processes, workflows and collaboration tools.

Skills

Knowledge management

Document management

Intranet administration

Stakeholder coordination

Communication

Organisational skills

Independent working

Education

Diploma or relevant qualification in Knowledge Management, Information Management, Library & Information Science, Business Administration, Communications or IT

Tools

SharePoint

Teams

Forms

OneDrive

Microsoft 365

Power Automate

Power BI

Excel

Word

PowerPoint

Job description

Pan & Company Pte Ltd is hiring a Knowledge Management & Operations Assistant for a 12-month renewable contract in Singapore. The role focuses on supporting knowledge repositories, document management, and collaboration platforms across the organization.

The candidate will manage intranet, workflows, metadata, and reporting, while coordinating with content owners and stakeholders in a multicultural environment. Hybrid working arrangements are provided.