Knowledge Management & Training Executive

PERSOL; Singapore; Presencial; SGD 30.000 - 36.000; Jornada completa

Descripción de la vacante

PERSOL is seeking an Executive, Knowledge Management in Singapore to support records management initiatives, system adoption, and intranet administration. The role emphasizes training coordination, user support, and driving adoption of digital workplace tools.

You will develop guides, monitor usage, coordinate migration and digitisation, and prepare management-ready dashboards and reports, engaging stakeholders and vendors as needed.

Formación

• Diploma in Business Administration, Information Management, Communications, Information Systems or related field.
• Experience in project coordination, records management, knowledge management, user support or training administration is advantageous.
• Familiarity with SharePoint, intranet content management, or digital workplace platforms.
• Experience using Canva or similar design tools is an advantage.
• Proficient in Microsoft Office applications, especially Excel, PowerPoint and Word.

Responsabilidades

• Support the rollout and adoption of records management systems.
• Provide user support and respond to enquiries on records management processes and systems.
• Develop user guides, FAQs, training materials, and communication campaigns.
• Monitor system usage, compliance rates, and adoption trends, and recommend improvement measures.
• Coordinate records migration and digitisation activities, including validation and quality checks.
• Maintain and update intranet content, announcements, and knowledge resources.
• Create communication materials such as infographics, posters, and awareness campaigns.
• Coordinate training schedules, attendance tracking, and feedback collection.
• Prepare reports, dashboards, and presentation materials for management.
• Liaise with internal stakeholders, vendors, and technical teams to support project implementation.
• Manage shared mailboxes and handle daily administrative enquiries.

Conocimientos

Organizational skills

Administrative skills

Analytical skills

Communication skills

Stakeholder management

Multi-tasking

Detail-oriented

Creative communications

Educación

Diploma in Business Administration, Information Management, Communications, Information Systems

Herramientas

Canva

Descripción del empleo

PERSOL is seeking an Executive, Knowledge Management in Singapore to support records management initiatives, system adoption, and intranet administration. The role emphasizes training coordination, user support, and driving adoption of digital workplace tools.

You will develop guides, monitor usage, coordinate migration and digitisation, and prepare management-ready dashboards and reports, engaging stakeholders and vendors as needed.