Assistant Manager / Manager / Senior Manager, Records Management, CMD

Ministry of Manpower; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Ministry of Manpower in Singapore seeks an administrator focused on records management to strengthen governance, systems and processes across the ministry. You will provide advisory support to departments, manage RM-related admin functions, and drive initiatives like digitalising files and RM chatbot implementations, collaborating with IT to integrate RM lifecycle into system upgrades.

The role requires strong communication, analytical and project management skills, with the ability to multitask

Qualifications

• Excellent written communication skills.
• Strong analytical, project management, and problem-solving skills.
• A team player with excellent communication and interpersonal skills, who is also capable of working independently.
• Adaptable, able to multitask, and work well under pressure to meet tight deadlines.
• PWDs are welcome to apply.

Responsibilities

• Provide advisory and strong support to departments and teams in the capability development and implementation of records management.
• Manage the assigned administrative functions and work areas for records management, review of SOPs, records appraisals, and housekeeping.
• Drive and implement key initiatives for records management, including digitalisation of physical files and records, RM chatbot, etc.
• Work with IT team and departments on implementing key RM system features to support RM needs and embedding RM lifecycle in systems upgrading.
• Plan, manage and coordinate various corporate administrative operations to ensure effectiveness and efficiency.
• Review, develop and implement improvements for work processes and systems related to corporate administration.

Skills

Excellent written communication

Analytical skills

Project management

Interpersonal skills

Independent worker

Team player

Job description

What the role is:

You will be part of a dynamic and highly-driven team providing advisories and support to all departments across the Ministry. You will have the opportunity to work on a range of corporate administrative functions and projects to drive improvements in operational efficiency and effectiveness for our governance, systems and processes.

What you will be working on:

• Implement and strengthen the governance, systems and processes of records management (RM) across MOM
• Provide advisory and strong support to departments and teams in the capability development and implementation of records management
• Manage the assigned administrative functions and work areas for records management, review of SOPs, records appraisals, housekeeping and updating of file plan, etc.
• Drive and implement key initiatives and projects for records management (RM), such as digitalisation of physical files and records, RM chatbot, etc.
• Work with IT team and departments on implementing key RM system features to support RM needs, integrating the RM lifecycle in the systems upgrading and renewal
• Plan, manage and coordinate various corporate administrative operations so as to ensure they are carried out effectively and efficiently
• Review, develop and implement improvements for work processes and systems related to corporate administration

What we are looking for:

• Minimum one year of relevant experience in corporate administration in particular records management is preferred
• Candidates with no working experience is welcomed to apply
• Some experience in IT project management, including gathering user requirements and conducting user acceptance testing for records management systems is preferred
• Excellent written communication skills
• Strong analytical, project management, and problem-solving skills
• A team player with excellent communication and interpersonal skills, who is also capable of working independently
• Adaptable, able to multitask, and work well under pressure to meet tight deadlines
• PWDs are welcome to apply

About Ministry of Manpower

Championing Human Potential for a Thriving SingaporeSingaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.