Kitchen Manager

Be Our Guest; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Chick-fil-A Singapore is seeking a Kitchen Manager for a new location. You will lead a fast-paced kitchen team, ensure food safety and quality, oversee staffing and scheduling, and drive daily operational excellence to achieve customer satisfaction.

The role requires at least 2 years of fast-food leadership or training experience, with a focus on team motivation, SOP training, and HACCP-style compliance. This position is based on-site at the new location in Singapore, with opportunities to

Qualifications

• Minimum 2 years of fast-food leadership or training experience.
• Capable of motivating a team and upholding high standards of excellence.
• Experience implementing food safety requirements and quality controls.

Responsibilities

• Lead daily operations to ensure customer satisfaction and smooth service flow.
• Manage labour costs through scheduling and productivity oversight.
• Ensure adherence to food safety, sanitation, and workplace safety regulations.
• Coordinate with Recruiting/Talent Team to hire kitchen staff and support training on SOPs.
• Maintain shift reports, checklists, and hand-off communications between shifts.
• Drive continuous improvement using LEAN or Kaizen principles and report issues.

Skills

Team Leadership

Food Safety

Operations Management

Staff Scheduling

Inventory Control

Job description

Hiring for New Chick-fil-A Location!

We are looking for a Kitchen Manager for our new Fast Food Restaurant. Candidate must be good at motivating a team, ensuring standards of excellence and have at least 2 years of Fast Food leadership or training experience.

Job Scope includes the following:

• Reports directly to the Director of Operations and executes daily operational objectives.
• Support Chick-fil-A's New Location's strategy to achieve operational excellence and customer satisfaction.
• Always ensure full implementation of Food Safety requirements.
• Perform daily truck/supply ordering; monitor and alert on shortages.
• Receive and store inventory per Receiving Quality Standards
• Inspect the prior shift's operations for quality and resolve any issues.
• Coordinate with the Scheduling Team to ensure proper staffing for shifts.
• Assist Talent Team with recruiting top kitchen talent.
• Coach the team through SOP training and certification
• Ensure key production supplies (e.g., thawed chicken, buns, produce) are available.
• Communicate essential hand-off details to the next shift.
• Produce and file daily shift setup, break tracking, and assignment sheets.
• Complete and submit daily shift performance reports accurately.
• Drive smooth and effective operations to meet Customer Satisfaction targets.
• Set and pursue shift-specific Customer Satisfaction goals: Taste, Speed, Temperature,Accuracy, Cleanliness.
• Adhere to food cost goals by minimizing waste and inefficiencies.
• Manage labour costs through scheduling and productivity oversight.
• Ensure compliance with SFA, workplace safety and labor regulations.
• Uphold proper use, cleaning, and maintenance of kitchen equipment.
• Perform basic equipment maintenance and report malfunctions.
• Foster FOH-BOH collaboration for holistic business success
• Ensure all cleaning and operational tasks are completed in Jolt or assigned systems.
• Document and raise shift challenges, needs, and wins.
• Maintain a safe environment, manage access, and respond to emergencies.
• Keep the trash areas clean
• Lead continuous improvement using LEAN or Kaizen principles.
• Be available to address urgent operational needs as required.
• Train team on Operational Requirement Guide, SOPs
• Complete Daily Safe Critical checklists
• Provide training across all BOH stations and hold the team accountable.
• Ensure the timely completion of all BOH checklists and reports.
• Perform all responsibilities expected of a BOH team member
• Any other tasks that might be assigned as the business grows