Back of House Supervisor

TABLE OF GRACE PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

TABLE OF GRACE PTE. LTD. invites a proactive supervisor to oversee shifts in a fast-paced food service environment in Singapore. You will lead team members, assign duties based on volume, and ensure consistent service quality and guest satisfaction.

You will uphold food safety, cleanliness, and compliance with Chick-fil-A operating standards and Singapore regulations, while supporting opening/closing procedures and training new staff to integrate smoothly.

Responsibilities

• Lead and supervise team members during assigned shifts to maintain operational efficiency.
• Deploy team members based on business volume and operational needs to optimize productivity.
• Maintain high standards of guest service by ensuring order accuracy and timely service delivery.
• Ensure food preparation, holding, portioning, and presentation meet quality and safety standards.
• Monitor cleanliness, hygiene, and workplace safety throughout shifts to comply with regulations.
• Support opening and closing procedures by completing shift checklists accurately.
• Coach team members by providing on-the-job guidance and constructive feedback to improve performance.
• Assist in training and onboarding new employees to ensure smooth integration into the team.
• Monitor stock levels, product availability, and wastage to support inventory control.
• Handle guest feedback professionally and escalation significant issues to management promptly.
• Complete shift records, reports, and operational checks to maintain accurate documentation.
• Support front-of-house (FOH) and back-of-house (BOH) operations as needed to ensure smooth workflow.
• Comply with Chick-fil-A operating standards and Singapore laws and regulations consistently.

Skills

Team leadership

Supervising staff

Guest service

Food safety

Job description

Job Summary

Supervise shifts and team members to ensure excellent food quality, safety, cleanliness, and compliance with operating standards in a fast-paced food service environment.

Responsibilities

• Lead and supervise team members during assigned shifts to maintain operational efficiency.
• Deploy team members based on business volume and operational needs to optimize productivity.
• Maintain high standards of guest service by ensuring order accuracy and timely service delivery.
• Ensure food preparation, holding, portioning, and presentation meet quality and safety standards.
• Monitor cleanliness, hygiene, and workplace safety throughout shifts to comply with regulations.
• Support opening and closing procedures by completing shift checklists accurately.
• Coach team members by providing on-the-job guidance and constructive feedback to improve performance.
• Assist in training and onboarding new employees to ensure smooth integration into the team.
• Monitor stock levels, product availability, and wastage to support inventory control.
• Handle guest feedback professionally and escalation significant issues to management promptly.
• Complete shift records, reports, and operational checks to maintain accurate documentation.
• Support front-of-house (FOH) and back-of-house (BOH) operations as needed to ensure smooth workflow.
• Comply with Chick-fil-A operating standards and Singapore laws and regulations consistently.