Front of House Supervisor

TABLE OF GRACE PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

TABLE OF GRACE PTE. LTD. in Singapore invites applications for a shift supervisor role to lead restaurant teams, ensure service efficiency, and uphold quality and safety standards.

You will oversee guest service, food preparation, and compliance with health and safety regulations to deliver excellent dining experiences. The role requires coordinating FOH/BOH operations, training new staff, managing inventory, and maintaining accurate shift records.

Responsibilities

• Lead and supervise team members during assigned shifts to ensure smooth operations and high productivity
• Deploy team members strategically based on business volume and operational needs to optimize service efficiency
• Maintain high standards of guest service by ensuring order accuracy and timely service delivery
• Oversee food preparation, holding, portioning, and presentation to meet established quality standards
• Monitor cleanliness, hygiene, and workplace safety continuously throughout the shift to comply with health regulations
• Support opening and closing procedures by completing shift checklists accurately and on time
• Coach team members by providing on-the-job guidance and constructive feedback to improve performance
• Assist in training and onboarding new employees to ensure smooth integration and adherence to standards
• Monitor stock levels, product availability, wastage, and perform basic inventory controls to minimize loss
• Handle guest feedback professionally and escalates significant issues promptly to management for resolution
• Complete all required shift records, reports, and operational checks to maintain accurate documentation
• Support FOH and BOH operations as needed to ensure overall service quality
• Comply with Chick-fil-A operating standards and all applicable Singapore laws and regulations to maintain operational integrity

Job description

Job Summary

Supervise shifts and team members to deliver excellent guest service, maintain food quality, safety, cleanliness, and operational compliance in a fast-paced food service environment.

Responsibilities

• Lead and supervise team members during assigned shifts to ensure smooth operations and high productivity
• Deploy team members strategically based on business volume and operational needs to optimize service efficiency
• Maintain high standards of guest service by ensuring order accuracy and timely service delivery
• Oversee food preparation, holding, portioning, and presentation to meet established quality standards
• Monitor cleanliness, hygiene, and workplace safety continuously throughout the shift to comply with health regulations
• Support opening and closing procedures by completing shift checklists accurately and on time
• Coach team members by providing on-the-job guidance and constructive feedback to improve performance
• Assist in training and onboarding new employees to ensure smooth integration and adherence to standards
• Monitor stock levels, product availability, wastage, and perform basic inventory controls to minimize loss
• Handle guest feedback professionally and escalates significant issues promptly to management for resolution
• Complete all required shift records, reports, and operational checks to maintain accurate documentation
• Support front-of-house (FOH) and back-of-house (BOH) operations as needed to ensure overall service quality
• Comply with Chick-fil-A operating standards and all applicable Singapore laws and regulations to maintain operational integrity