Key Accounts Executive (Technology)

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 52,000 - 76,000; Full time

Benefits offered by this job

Good Career Prospect

Job summary

MTC Consulting Pte. Ltd. is seeking an Account Manager / Sales Executive to maintain strong relationships with existing clients and grow the company’s ERP software customer base in Singapore.

You will work closely with Business Analysts and Functional Consultants to propose ERP solutions and respond to quotations. Ideal candidates have at least 2 years in sales or account management, with strong communication skills and a proven ability to upsell and cross-sell within a diverse industry

Qualifications

• Minimum 2 years of sales/account management or related experience.
• ERP or enterprise software experience is a plus.
• Strong communication and relationship-building skills.
• Ability to identify opportunities and upsell to existing clients.

Responsibilities

• Maintain strong relationships with existing clients and build long-term partnerships.
• Drive revenue growth within the Singapore ERP software market by identifying new business opportunities.
• Understand clients' business requirements and identify opportunities to introduce ERP solutions.
• Schedule regular client meetings to present product updates and gather feedback.
• Collaborate with Business Analysts and Functional Consultants to craft solutions for client needs.
• Prepare quotations, business proposals and grant proposals.
• Identify opportunities to upsell and cross-sell additional products.
• Support client retention by addressing concerns and ensuring satisfaction.
• Meet or exceed sales and account performance KPIs.
• Maintain accurate account information and sales activity in the CRM system.
• Follow up with clients throughout the sales cycle to ensure a positive experience.

Skills

Sales

Account Management

Business Development

Customer Relationship Management

Tools

CRM software

Job description

• Mon-Fri: 9am-6pm

• Jurong East MRT

• Good Career Prospect

Our client is an established Singapore-based ERP technology company with over 35 years of industry experience, serving businesses across multiple industries including construction, manufacturing, engineering, marine, distribution and retail. As an Account Manager / Sales Executive, you will be responsible for maintaining strong relationships with existing clients while identifying opportunities to grow the company's customer base and revenue.

Key Responsibilities:

• Maintain strong relationships with existing clients and build long-term partnerships.

• Drive revenue growth within the Singapore ERP software market by identifying new business opportunities.

• Understand clients' business requirements and identify opportunities to introduce relevant ERP solutions.

• Schedule regular client meetings to present product updates, understand changing requirements and gather feedback.

• Work closely with Business Analysts and Functional Consultants to develop suitable solutions for clients' new requirements.

• Prepare and respond to quotation requests, business proposals and grant proposals.

• Identify opportunities to upsell and cross-sell additional products and solutions to existing accounts.

• Support customer retention by proactively understanding client needs and addressing concerns.

• Achieve agreed sales and account performance KPIs.

• Maintain accurate account information, activities and sales updates in the company's CRM system.

• Follow up with clients throughout the sales and account management cycle to ensure a positive customer experience.

What We're Looking For?

• Minimum 2 years of sales, account management, business development or customer-facing experience is preferred.

Why Join?

• Build your career across Account Management, Consultation Sales and ERP Solutions.

• Work with an established customer base while developing opportunities for account growth.

• Gain exposure to different industries and business processes.

• Collaborate with experienced Business Analysts and Functional Consultants.

• Opportunity to develop your knowledge of enterprise software and digital business solutions.

MTC Consulting Pte Ltd | EA Lic. No: 15C7752

EA Registration No. R22107887 | GLADYS CHANG SI MIN