Key Account Manager Retail

The Shortlist.; Singapore; On-site; SGD 45,000 - 56,000; Full time

Benefits offered by this job

Milestone-based incentive

Job summary

The Shortlist is partnering with an international premium homeware business in Singapore to recruit a leader for its Singapore retail operation. You will own and grow accounts within department stores, oversee the in-store promoter team, and ensure every store sells, looks, and performs at its best.

Based at Labrador Park with regular store visits, you will manage promotions, launches, stock, and reporting while building strong relationships with buyers and store management to drive sales and

Qualifications

• Retail sales experience in Singapore preferred.
• Experience with key department store accounts and premium brands is a plus.
• Able to lead promoters and in-store teams to hit targets.
• Strong relationship-building with buyers and store management.

Responsibilities

• Own and grow sales across department store accounts.
• Lead in-store promoters: scheduling, training, coaching, and recruitment.
• Drive sell-through, stock productivity, replenishment for consignment models.
• Provide promotions, demos, launches, and regular store visits for execution excellence.
• Deliver sales, margin and inventory reporting with forecasts and recommendations.

Skills

Retail sales

Key account management

Team leadership

Relationship building

Job description

Salary: SGD 4,000 to 5,000 + performance incentive

Do you love being on the shop floor as much as you love hitting the numbers?

I'm partnering with an international premium homeware business on a key hire for their Singapore operation. They represent two well-known, award-winning brands in the kitchen space, both trusted by home cooks and professionals alike, and sold across major marketplaces and department stores in Singapore, and are looking to find someone to own and grow their Singapore retail business.

The role

The business runs through Singapore's leading department stores on a consignment basis, supported by its own in-store promoter team. You'll own the accounts, lead the promoters and make sure every store is selling, looking and performing at its best.

What you'll own

• Sales growth across key department store accounts


• Relationships with buyers and store management: listings, assortment reviews, launches and promotional planning


• Sell-through, stock productivity and replenishment across the consignment business, working with the 3PL


• Leading a team of in-store promoters: scheduling, targets, product training, coaching, and attracting new talent to the team


• Promotions, demos, in-store events and launches, with regular store visits to keep execution sharp


• Sales, margin and inventory reporting, with forecasts and recommendations to management

About you

• Retail sales, key account or consumer goods experience in Singapore, typically 3 to 6 years, though I'm open to more experienced retail professionals who want to get back to hands-on, in-store work


• Department store, consignment or premium brand experience preferred


• You've managed or worked closely with promoters or frontline sales teams, and know how to motivate them


• A natural relationship builder who's commercially driven and happy to be accountable for results


• Independent and proactive, and genuinely happy spending regular time in stores


• Cookware, kitchen, home or lifestyle experience is a plus

What's on offer

• SGD 4,000 to 5,000 base, plus a milestone-based performance incentive after the initial period


• Based at Labrador Park, with regular store visits and some flexibility


• Real commercial responsibility for two premium international brands in a lean team where your impact is visible

PLEASE NOTE: We can not accept candidates who require a work visa.