Key Account Manager

FASTMARKETS COMMODITIES (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

FASTMARKETS COMMODITIES (SINGAPORE) PTE. LTD. is seeking a Hybrid Key Account Manager in Singapore to drive new-logo acquisitions while growing a portfolio of key accounts.

You will combine outbound prospecting with long-term account ownership to deliver revenue growth through acquisition, expansion, renewal, and churn reduction. You will engage senior stakeholders across procurement, supply chain, category management and operations, translating market challenges into Fastmarkets solutions and

Qualifications

• Proven experience in B2B sales and managing complex accounts.
• Strong consultative, value-led selling with senior stakeholders.
• Experience forecasting and delivering accurate pipeline.
• Ability to articulate customer value in data/SaaS-led solutions.

Responsibilities

• Own end-to-end new-business sales cycle from prospecting to close.
• Grow a defined book of key accounts with renewals and upsell.
• Lead renewal discussions and commercial negotiations.
• Collaborate with Editorial, Product, Pricing, Marketing to tailor solutions.
• Contribute to team performance and sales strategy.

Skills

B2B sales

Account management

Forecasting

Pipeline management

CRM usage

Consultative selling

Value-based selling

Tools

Salesforce

Job description

JOB PURPOSE

The Hybrid Key Account Manager is responsible for driving new‑logo acquisition while also managing and growing a defined portfolio of key accounts. This role combines outbound new‑business development with long‑term account ownership, delivering sustainable revenue growth through a balanced focus on acquisition, expansion, renewal and churn reduction.

The role engages senior stakeholders across procurement, supply chain, category management, cost engineering, sustainability and operations, supporting customers as they navigate raw‑material cost volatility, supply‑chain risk, regulatory pressure and sustainability commitments. Success requires strong commercial judgement, disciplined pipeline management, consultative selling skills and the ability to translate complex market challenges into compelling Fastmarkets solutions.

Fastmarkets values how we grow as much as how much we grow. The successful candidate will demonstrate a proactive, customer‑centric approach, strong internal collaboration and the ability to lead value‑based conversations with insight and credibility across both new and existing customers.

PRINCIPLE ACCOUNTABILITIES

New Business & Market Development

Own the full end‑to‑end new‑business sales cycle, from prospecting and discovery through to close.

Build and convert a high‑quality pipeline aligned to defined new‑business ARR targets.

Execute disciplined outbound strategies across priority sectors and accounts.

Engage senior stakeholders including Heads of Procurement, Supply Chain Leaders, Category Managers, Sustainability and Cost Engineering leaders.

Qualify and progress inbound enquiries using a structured, consultative discovery approach.

Key Account Management &Growth

Manage and grow a defined book of key accounts, balancing renewal, retention, cross‑sell and upsell opportunities.

Create and execute account plans aligned to customer priorities, exposure to underlying markets and growth potential.

Drive sustainable organic growth while actively managing churn risk.

Lead renewal discussions, value reviews and commercial negotiations with clarity and structure.

Sales Excellence &Forecasting

Run a repeatable, value‑led sales process grounded in customer outcomes and market drivers.

Maintain high standards of CRM hygiene, forecasting accuracy and pipeline discipline in Salesforce.

Ensure all opportunities are correctly qualified, staged and progressed in line with internal methodology.

Cross‑Functional Collaboration

Partner closely with Editorial, Product, Pricing, Marketing and subject‑matter experts to deliver tailored solutions, demos and proposals.

Translate complex market intelligence into clear, commercially relevant narratives for customers.

Contribute insights from the field to inform product development and go‑to‑market strategy.

Personal Development &Contribution

Take ownership of continuous learning across Fastmarkets products, customer markets and industry trends.

Actively contribute to team performance, sharing best practice and supporting a high‑performance sales culture.

KNOWLEDGE,EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast‑paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

Essential

• Proven experience in B2B sales, managing and growing complex accounts while also delivering new‑logo wins.
• Strong consultative, value‑led selling capability with senior stakeholders.
• Experience managing a meaningful book of business and delivering accurate forecasting.
• Excellent pipeline management, outbound discipline and CRM usage.
• Ability to understand and articulate customer value in complex, data‑or SaaS‑led solutions.

Preferred

• Experience selling market intelligence, data, SaaS or subscription‑based solutions.
• Familiarity with commodities‑linked, industrial, energy‑transition or supply‑chain‑exposed customer environments.
• Understanding of themes such as supply‑chain risk, raw‑material volatility, regulatory pressure and sustainability.

Our values

Fastmarkets people come from all different walks of life. It's this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common - and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do.

• - METRICS DRIVEN. We use insights to improve our customers' experience and our business performance
• - ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
• - GROWTHMINDSET. This value enables us to be ni