Key Account Manager

Lyreco Singapore Malaysia; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Lyreco Singapore invites applications for a Senior Key Account Manager - Existing Business responsible for a portfolio of active corporate accounts in Singapore and delivering sustainable profitable growth.

You will coordinate with CS, Logistics, Marketing, and Inside Sales to develop account plans, upsell, cross-sell, and optimize order-to-pay journeys using Lyreco e-solutions; regular updates in CRM; and support management on tender conditions.

Responsibilities

• Manage list of Active Corporate accounts in Singapore
• Develop sustainably profitable growth looking at upselling and cross-selling opportunities
• Advocate Lyreco value proposition to your portfolio ensuring customers get a full comprehension of Lyreco capabilities
• Arrange regular Account Development Plan either face-to-face or through video call
• Cooperation with other internal departments (CS, Logistics, Marketing) to deliver excellent service and proper customized solutions
• Support to coordinate special sourcing request from customer following company guidelines
• Pricing & margin management
• To report on sales activities and update CRM on activities and opportunities and progress
• Functional coordination with the International Account Manager to respect global tender and agreement conditions
• Help to digitalize customer's order-to-pay journey using Lyreco e-solution
• Work closely with Corporate Inside Sales team to develop sales and manage most efficent processes to manage customers requirements
• Carry out any other adhoc reasonable assignment from the management team from time to time

Job description

The KEY ACCOUNT MANAGER - EXISTING BUSINESS main role will be to manage a portoflio of active Corporate accounts and deliver sustainable profitable growth - in Singapore

assignment from the management team from time to time

• Manage list of Active Corporate accounts in Singapore
• Develop sustainably profitable growth looking at upselling and cross-selling opportunities
• Advocate Lyreco value proposition to your portfolio ensuring customers get a full comprehension of Lyreco capabilities
• Arrange regular Account Development Plan either face-to-face or through video call
• Cooperation with other internal departments (CS, Logistics, Marketing) to deliver excellent service and proper customized solutions
• Support to coordinate special sourcing request from customer following company guidelines
• Pricing & margin management
• To report on sales activities and update CRM on activities and opportunities and progress
• Functional coordination with the International Account Manager to respect global tender and agreement conditions
• Help to digitalize customer's order-to-pay journey using Lyreco e-solution
• Work closely with Corporate Inside Sales team to develop sales and manage most efficent processes to manage customers requirements
• Carry out any other adhoc reasonable assignment from the management team from time to time