JOB DESCRIPTION
This role is responsible for managing and growing sales across major supermarkets, retail chains and e-commerce stores. It involves building strong relationships with major Modern Trade retailers, improving sales performance and executing promotional strategies to achieve business goals. It requires a deep understanding of market trends, consumer behavior and inventory management to ensure maximum profitability.
RESPONSIBILITIES
- Client Relationship Management:
- Build and maintain strong, long-term relationships with key clients.
- Identify and seize sales opportunities for product placement across Modern trade and e-Commerce channels.
- Serve as the main point of contact between the client and the company.
- Develop customer specific business plans and conduct regular performance reviews.
- Ensure clients\' needs are met by providing high-quality service and support.
- Establish trust and rapport with decision-makers and stakeholders at client organizations.
- Product Selection & Inventory Management:
- Monitor inventory levels to ensure stock availability and manage stock rotation.
- Assist in ordering and selecting products based on sales data, customer preferences, and market trends.
- Work with suppliers and internal teams to forecast demand and ensure timely deliveries.
- Plan, track and execute seasonal promotions, product launches, and sales events.
- Sales Analysis & Reporting:
- Analyze sales trends, customer feedback, and stock levels to identify opportunities for product improvements or changes.
- Prepare regular reports on product performance, sales data, and inventory levels for management.
- Pricing Strategy:
- Collaborate with the pricing team to ensure competitive pricing for products.
- Monitor competitor pricing and adjust strategies accordingly.
- Supplier Relations:
- Maintain relationships with suppliers and vendors to ensure timely and efficient delivery of products.
- Negotiate with suppliers on prices, delivery schedules, and promotions.
- Customer Engagement & Feedback:
- Work with the marketing team to develop customer-targeted merchandising strategies.
- Collect and analyze customer feedback to improve product offerings and in-store or online presentation.
- Team Collaboration:
- Coordinate with the buying, sales, and logistics teams to ensure seamless operations.
- Assist in training and mentoring junior merchandising staff when necessary.
REQUIREMENTS
- Diploma or Bachelor’s degree in Business, Marketing, or related field is preferred
- Min 1 year of experience in merchandising, retail management, or a related field.
- Good analytical skills with the ability to interpret sales data and trends.
- Proven skills in communication, negotiation and relationship management.
- Good organizational skills and ability to manage multiple tasks.
- Proficient in Microsoft Office and retail management software.
- Independent, able to work under pressure and problems solving
WORKING CONDITIONS
- Full-time position
- May require travel to supplier locations or stores for inventory assessments and merchandising strategies.