Junior Technical Operations & Data Support

V-ELEGANT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

V-ELEGANT PTE. LTD. in Singapore seeks a junior operations engineer to perform billing, meter data, and platform configuration tasks per SOPs.

You will support billing and finance activities, process invoices, and reconcile payments while ensuring data integrity across time-series datasets. You'll monitor data quality with dashboards and spreadsheets, manage service tickets in Jira, CES, and ServiceNow, and assist with user accounts, provisioning scripts, and audit records.

Qualifications

• Diploma or Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, or a related field — or equivalent practical experience.
• ],
• job_responsibilities_description":[
• ],
• CoT_job_summary_short:
• job_summary_short
• :

Responsibilities

• Execute operational tasks across billing, meter data, and platform configuration as per SOPs.
• Support billing and finance activities, including invoice uploads, payment processing, and reconciliations.
• Process, adjust, backfill, estimate, and validate meter and time-series data.
• Monitor data quality and validate outputs using dashboards, spreadsheets, and operational tools.
• Manage and resolve service tickets through Jira, CES, and ServiceNow.
• Support meter, facility, project, measuring-point, and hierarchy configuration.
• Generate, upload, regenerate, and validate operational reports.
• Assist with user account administration, access management, and predefined provisioning scripts.
• Execute approved scripts and scheduled jobs following documented procedures.
• Maintain operational documentation, evidence, logs, and audit records.
• Follow maker-checker controls for high-risk changes and database activities.
• Identify and escalation complex or high-risk issues to senior engineers.

Education

Diploma or Bachelor’s degree in Computer Science, Information Systems, Information Technology, Engineering, or related field

Tools

SQL

Postman

Excel

APIs

Jira

ServiceNow

CES

Job description

V-ELEGANT PTE. LTD. in Singapore seeks a junior operations engineer to perform billing, meter data, and platform configuration tasks per SOPs.

You will support billing and finance activities, process invoices, and reconcile payments while ensuring data integrity across time-series datasets. You'll monitor data quality with dashboards and spreadsheets, manage service tickets in Jira, CES, and ServiceNow, and assist with user accounts, provisioning scripts, and audit records.