Junior Property Officer (Global Group) @ Central ~ UP3000

PERSOL; Singapore; Sur place; SGD 20 000 - 33 000; Plein temps

Résumé du poste

PERSOL is seeking a Customer Relations Assistant to support defect rectification and handover processes for residential units near Braddell MRT and Fort Canning MRT. You will liaise with contractors, inspect units, and ensure timely completion to meet quality standards.

The role requires at least 1 year in real estate and customer service, and a diploma or equivalent. Working hours are Mon-Fri, 8.45am-6.00pm, on a 1-year contract with possible extension based on performance.

Qualifications

• Minimum A Level or Diploma in Real Estate/Building.
• At least 1 year experience in real estate and customer service.
• Strong problem solving and communication skills.

Responsabilités

• Assist the Customer Service team in liaising with main contractor to ensure handover kit is complete on time.
• Conduct quality inspection of units to identify defects and certify readiness for handover.
• Ensure defects rectification is completed within timeline by coordinating with contractor and owners.
• Assist in resolving owners' complaints arising from defects and ensure resolution.

Connaissances

Customer service experience

Problem solving

Adaptability

Formation

A Level / Diploma in Real Estate / Building

Description du poste

Job Details

Location: near Braddell MRT and Fort Canning MRT (Must be comfortable to rotate between these 2 locations)

Working hours: Monday – Friday, 8.45am – 6.00pm

Duration: 1 year contract - extendable/convertible based on performance & business needs

Salary: up to $3,000/month

Summary

This role requires you to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

Responsibilities

• Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

• Conduct quality inspection of 100% of the units to identify defects for rectification, certify unit readiness for handover prior to Notice to Take Possession being served by ensuring that home units handed over to home buyers are in good condition.

• Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

• Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Requirements

• Minimum ‘A’ Level/Diploma in Real Estate/Building

• Minimum 1 year in real estate and customer service

• Good problem solving skills and the ability to handle customer enquiries/complaints professionally

• Adaptable to new and changing situations