Junior Application Engineer - Field Support & Training

TEMP-TEAM PTE LTD; Singapore; Presencial; SGD 32.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

1-month completion bonus

Descripción de la vacante

TEMP-TEAM PTE LTD invites applications for a Customer Support Engineer role in East Singapore. You will provide technical support for product applications, diagnose issues, and assist with on-site visits and training.

The position requires a Diploma in engineering and up to 3 years of experience. Travel to customer sites is expected and familiarity with PLCs, sensors and industry protocols is advantageous.

Formación

• Diploma in Electrical, Electronics, Mechatronics, Computer Engineering or related Engineering disciplines.
• Less than 3 years of relevant experience.
• Familiarity with logic control, HMI programming and industrial communication protocols (e.g. Modbus TCP, Ethernet, EtherNet/IP).
• Knowledge of sensors, actuators, PLC, servo motors or programming languages (Python, C#, Java, SQL) will be advantageous.
• Strong analytical, troubleshooting and problem-solving skills.
• Good communication and interpersonal skills with a customer-service mindset.
• Willing to travel to customer sites for technical support.

Responsabilidades

• Provide technical support to customers and sales representatives on product applications, specifications and troubleshooting.
• Diagnose and resolve technical issues via phone, email and on-site visits.
• Conduct product application testing, system setup and fine-tuning.
• Provide post-sales technical training to customers.
• Prepare and update technical manuals and training materials.
• Assist sales teams with technical demonstrations when required.
• Support continuous improvement of technical support processes.

Conocimientos

Analytical skills

Troubleshooting

Problem-solving

Communication skills

Educación

Diploma in Electrical, Electronics, Mechatronics, Computer Engineering or related Engineering disciplines

Herramientas

Modbus TCP

Ethernet/IP

Python

C#

Java

SQL

Descripción del empleo

TEMP-TEAM PTE LTD invites applications for a Customer Support Engineer role in East Singapore. You will provide technical support for product applications, diagnose issues, and assist with on-site visits and training.

The position requires a Diploma in engineering and up to 3 years of experience. Travel to customer sites is expected and familiarity with PLCs, sensors and industry protocols is advantageous.