Junior AIOM Engineer — Monitoring & Configuration

IS GLOBAL SERVICES PTE. LTD.; Singapore; On-site; SGD 47,000 - 74,000; Full time

Job summary

IS GLOBAL SERVICES PTE. LTD. invites applications for a Junior AIOM Software Technical Consultant to join our implementation team in Singapore.

The role suits early-career professionals with a solid IT infrastructure/monitoring foundation and strong willingness to learn AIOM platform configuration and delivery under senior guidance. You will assist in installing AIOM components, document monitoring scope, perform basic configuration tasks, support SIT/UAT, and help with health checks and

Qualifications

• Diploma or ITE in IT, Computer Engineering, or related field; relevant certifications considered.
• 0–2 years of relevant experience (internships, NOC, IT infra support) acceptable.
• Basic understanding of IT infrastructure monitoring concepts (events, alerts, metrics, thresholds).
• Familiarity with Windows/Linux OS, basic networking (TCP/IP, SNMP) and troubleshooting.
• Good written and verbal English communication; proactive and eager to learn.

Responsibilities

• Assist in installing and configuring AIOM components under supervision.
• Document monitoring scope, node lists, and configuration specs during requirements sessions.
• Perform basic configuration: node onboarding, policy setup, dashboards, and alerts templates.
• Support SIT/UAT: validate event flows, alerts, dashboards; log defects and track resolution.
• Assist with agent deployment across servers/network devices and health-check validation.
• Prepare and maintain basic docs: configuration notes, checklists, user guides.
• Provide first-level troubleshooting for monitoring issues post go-live; escalate complex issues.
• Participate in knowledge-sharing and training on AIOps concepts and OpenText AIOM.

Skills

IT monitoring basics

Windows/Linux basics

English communication

Willingness to learn

Education

Diploma or ITE in IT

Tools

OpenText AIOM exposure

Shell/Python scripting

Job description

IS GLOBAL SERVICES PTE. LTD. invites applications for a Junior AIOM Software Technical Consultant to join our implementation team in Singapore.

The role suits early-career professionals with a solid IT infrastructure/monitoring foundation and strong willingness to learn AIOM platform configuration and delivery under senior guidance. You will assist in installing AIOM components, document monitoring scope, perform basic configuration tasks, support SIT/UAT, and help with health checks and