Jewelry Stylist (Shop Assistant)

Wanderlust & Co.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Wanderlust & Co. in Singapore is seeking a Full Time Jewelry Stylist (Shop Assistant) to be the on-ground ambassador of our brand. You will maximize sales on the floor and deliver exceptional customer service while building lasting client relationships.

Based at Great World, you will also support back-of-house operations, inventory, and merchandising. Flexibility to work evenings, weekends and holidays is required to meet store goals.

Qualifications

• Proven work experience as a Retail Associate.
• Jewelry retail experience is a plus.
• Friendly and energetic with strong communication skills in English and Malay; Chinese is a plus.
• Customer-service oriented.
• Detail-oriented.
• Positive attitude and a team player.
• Availability to work flexible shifts, including nights, weekends and public holidays.

Responsibilities

• Deliver a warm and pleasant experience to all customers visiting the store.
• Achieve and exceed individual sales goals.
• Possess a strong drive for results while maintaining a positive and caring attitude toward team members and customers.
• Offer exceptional service to Wanderlust + Co customers in person, over the phone or through electronic communication.
• Demonstrate strong product knowledge and engage customers with the brand story.
• Highlight issues and propose solutions to the Store Manager for prompt resolution.
• Execute opening and closing of the store according to guidelines.
• Handle all store equipment, especially the POS system.
• Support visual merchandising, housekeeping, and stock management per guidelines.
• Participate in inventory and counts and protect store assets.
• Assist in packing or wrapping customers’ merchandise.

Skills

Customer service

Sales skills

Communication

Languages: English & Malay

Team player

Tools

POS system

Job description

[Singapore] Full Time Jewelry Stylist (Shop Assistant)

Overview

Hello from Team W+Co!We are responsible for sharing the Wanderlust + Co story around the world. Whether it's speaking to media and bloggers, retail or wholesale consumers, industry commentators or the fashion community, we are the voice of Wanderlust + Co. We're a fast growing, high-energy team with a passion for people, places and stories.

As aJewelry Stylist, you are our on-ground ambassador to the offline Wanderlust + Co experience. You contribute to the business by maximizing sales on the floor in addition to providing exceptional customer service that meets the Wanderlust + Co standard. You will help to achieve individual sales goals and build long-lasting client relationships through your passion for the brand and extensive product knowledge. You are also responsible to support all back-of-house related operational tasks. This role reports to the Store Manager.

Job Responsibilities (including but not limited to) –

• Deliver a warm and pleasant experience to all customers visiting the store
• Achieve and exceed individual sales goals
• Possess a strong drive for results while maintaining a positive and caring attitude at all times to both team members and customers

Customer Development

• Offer exceptional service to all Wanderlust + Co customers in person, or over the phone and through any electronic communication
• Demonstrate strong product expertise and engage customers through product knowledge and brand story
• Able to highlight any issues and suggest appropriate solutions promptly to Store Manager so each customer’s complaint / issue is effectively and promptly solved

Operations

• Execute opening and closing of the store according to guidelines
• Ability to handle all store equipment especially POS system
• Support visual merchandising, merchandising and housekeeping according to store guidelines
• Keep the product in stock room and floor in perfect condition
• Participate in all inventory and cycle counts and protect the assets of the store
• Assist in packing or wrapping customers’ merchandise

Minimum Qualifications

Qualifications Needed:

• Proven work experience as a Retail Associate
• Experience in Jewelry Retail is value added
• Friendly and energetic with strong communication skills in English and Malay, Chinese is a plus
• Customer-service oriented
• Detail-oriented
• Positive attitude and a team player
• Availability to work flexible shifts, including nights, weekends and public holidays

Location

• Great World