(Japanese speaking) Assistant Relationship Manager (Financial Institutions)

Pasona Singapore Pte. Ltd.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking a Japanese-speaking Assistant Relationship Manager to support their Client Solutions team. This role involves assisting Relationship Managers with client service and investment-related tasks for Japanese-speaking clients. Applicants should have a relevant degree, experience in handling various asset classes, and strong Japanese language skills. The role offers a balanced work environment with some remote flexibility.

Benefits

Up to 2 days work from home

Variable bonus

Work-life balance environment

Qualifications

• Proficiency in reading, writing, and speaking Japanese is essential.
• At least 3 years of relevant experience without certifications is welcome.
• Experienced in managing portfolios and executing orders for various asset classes.

Responsibilities

• Assist Relationship Managers with client service and operational support.
• Monitor client portfolios and update investment proposals.
• Execute client orders for securities, bonds, and derivatives.
• Prepare account opening documents in compliance with regulations.
• Liaise with Japan head office for administrative issues.

Skills

Proficiency in Japanese

Client negotiation skills

Service-oriented mindset

Self-reliant personality

Team player

Education

Bachelor's degree or higher in a relevant field

CACS 1 and CACS 2 (preferably)

Job description

Up to 2 days Work from home + Variable Bonus provided

Provides an environment that emphasizes work-life balance and sustainable performance.

Start work: January 2026

Monday to Friday (9 am to 6 pm), depending on situations might have to work from 7 am to 4 pm)

Team size : 14 people in total

Our client, a Japanese financial institution (Been in Singapore for more than 50 years), is looking for a Japanese-speaking candidate to join their Client Solutions team. This role is essentially a support role for a team of Relationship Managers (RMs) who manage wealthy clients’ investments, mostly Japanese-speaking clients. The person in this role helps with client service, administrative work, and investment-related tasks.

(Japanese speaking) Assistant Relationship Manager

Each Assistant has a different set of responsibilities. Candidates are not required to perform secretarial duties or act as personal assistants to the Relationship Managers, as administrative support is handled by a separate team.

Job Responsibilities

• Assist a team of Relationship Managers in Singapore and Hong Kong on all aspects of client service, operational, administrative and marketing support.
• Assist the Relationship Managers in managing and monitoring clients' portfolios, including updating of portfolio positions and investment proposals to mainly Japanese-speaking clients/ prospects.
• Receive and execute client orders, including but not limited to securities, bonds, derivatives, loans and FX transactions.
• Prepare and handle account opening documents in compliance with anti-money laundering requirements.
• Coordinate Japanese onboarding documentation.
• Liaise with the Japan head office/inter offices for any administrative issues.
• Coordinating with internal and external parties to process clients’ portfolio transfer instructions involving different asset classes.
• Ensure trading and settlement setup for the client account before trade.
• Aiding and advising on security settlement subject matters.
• Collaborate with internal and external vendors on projects, including system rollouts and enhancements.
• Arrange and coordinate CPD courses and keep records of CPD hours for the Representatives.

Job Requirements

• Bachelor's degree or higher in a relevant field
• Preferably, candidates who have completed CACS 1 and CACS 2. Applicants with at least 3 years of relevant experience without these certifications are also welcome to apply.
• Experienced in receiving and placing orders for different asset classes like shares, bonds, funds and forex from clients and relationship managers.
• Familiar with client onboarding, KYC, trading services and portfolio support.
• Proficiency in Japanese language (reading, writing, and speaking) is essential for effective communication with Japanese-speaking internal and external stakeholders
• Team player with a positive attitude and a service-oriented mindset
• Self-reliant personality with strong client negotiation skills.
• Cautious and thoughtful when dealing with numbers
• Willing to work on some public holidays in Singapore (You will get to be off on Japan's public holiday)

Interested applicants, please send your resume to Tiffany Koh (R1104633) with email subject header Job Application for (Japanese speaking) Assistant Relationship Manager - TK.

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Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen