IT Systems & Applications Lead

SINGAPORE INSTITUTE OF DIRECTORS; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

The Singapore Institute of Directors is seeking an IT Systems & Applications Executive to own technology end to end—from administering our membership/CRM system to maintaining our website and LMS. You will design and build internal apps, explore practical AI tools, and collaborate with teams to deliver practical solutions.

A hands-on role with cross-team impact. Ideal candidates hold a IT-related degree or diploma and have 2–4 years of hybrid IT experience, including CMS exposure and

Qualifications

• Diploma or degree in Information Technology, Computer Science, Information Systems, or a related field.
• Strong problem-solving and troubleshooting instincts with the ability to explain technical issues to non-technical colleagues.
• Excellent communication skills and ability to manage multiple stakeholders without jargon.
• Organised approach with the ability to handle concurrent requests from several departments.
• Willingness to learn new systems and tools as the technology environment evolves.

Responsibilities

• Act as system administrator for SID's membership and CRM platform, managing access, configuration and daily health.
• Handle internal requests for data queries, reports and content updates.
• Build dashboards and reports turning membership data into actionable insights.
• Provide first-line support and engage external specialists when needed.
• Design, build and maintain internal applications to streamline processes.
• Explore practical AI tools to support operations with real outcomes.
• Collaborate with external partners to deploy scalable applications.
• Maintain SID's website and ensure integration with CRM, payments and event tools.
• Administer and maintain SID's LMS, including user management and periodic testing.

Skills

Problem solving

Clear communication

Organised

Self-starter

Documentation

Education

Diploma or degree in IT/CS/IS

Tools

WordPress

CMS

Job description

The Singapore Institute of Directors is seeking an IT Systems & Applications Executive to own technology end to end—from administering our membership/CRM system to maintaining our website and LMS. You will design and build internal apps, explore practical AI tools, and collaborate with teams to deliver practical solutions.

A hands-on role with cross-team impact. Ideal candidates hold a IT-related degree or diploma and have 2–4 years of hybrid IT experience, including CMS exposure and