IT Executive (Applications)

Straits Construction Singapore Pte Ltd; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

Straits Construction Singapore Pte Ltd is seeking an IT Applications Administrator to support and optimize corporate apps including ERP, LMS, and MS 365. You will configure workflows, manage user access, and coordinate with vendors while delivering training and user guides.

You will monitor system performance, support digital content administration, intranet management, and contribute to digital transformation initiatives, ensuring ICT governance and cybersecurity compliance.

Qualifications

• Diploma or degree in IT with enterprise app support experience.
• Experience with ERP, LMS, and Microsoft 365 platforms.
• Strong analytical and stakeholder management skills; able to support digital transformation.

Responsibilities

• Administer, maintain, and support corporate applications such as ERP, LMS, HRMS and other systems.
• Monitor performance, manage user accounts and access, coordinate with vendors.
• Provide Helpdesk support, troubleshoot issues, and ensure system availability.
• Configure settings, workflows, dashboards, and reports to meet business needs.
• Assist with low-code/no-code solutions to improve efficiency.
• Support ICT projects, testing, deployments, and digital transformation initiatives.
• Maintain intranet pages and digital workplace platforms.
• Coordinate UAT, documentation, and training materials.
• Ensure ICT governance, cybersecurity, and data protection compliance.
• Maintain application documentation and licensing records.

Skills

ERP

LMS

MS 365

SharePoint

Power Apps

Power Automate

Intranet management

User support

Digital content administration

Stakeholder management

Analytical skills

Communication

Problem-solving

Education

Diploma or Degree in Information Technology

Job description

Responsibilities:

• Administer, maintain, and support corporate applications such as ERP, LMS, HRMS and other business systems

• Monitor system performance, manage user accounts and access rights, and coordinate application maintenance with vendors

• Provide Helpdesk technical support, troubleshoot issues, and ensure system availability and reliability

• Configure application settings, workflows, forms, notifications, dashboards, and reports to support business requirements

• Perform basic software customisation and develop low-code/no-code solutions to improve operational efficiency

• Support system enhancements, testing, implementation, and process automation initiatives

• Maintain and update corporate intranet pages, content repositories, and digital workplace platforms

• Manage and publish content across corporate social media channels and digital communication platforms

• Monitor user engagement, compile communication statistics, and support internal and external communication initiatives

• Work with stakeholders to gather requirements, analyse business needs, and recommend technology solutions

• Support ICT projects, application deployments, system upgrades, and digital transformation initiatives

• Conduct user acceptance testing (UAT), prepare documentation, and coordinate project implementation activities

• Conduct user training and develop user guides, knowledge articles, and standard operating procedures

• Ensure compliance with ICT governance, cybersecurity, data protection, and organisational policies

• Maintain application documentation, licensing records, configuration registers, and support audit activities

• Training and Skill Improvement, including attending Seminars, Workshops and Conferences

• Manage operational matters (such as claims approval and appraisal setting) timely

• Provide timely reports on assigned tasks / projects, and give prompt advance notice for leave applications

Requirements:

• Possess a Diploma or Degree in Information Technology or an equivalent field, with experience in enterprise application support and administration.

• Basic knowledge of systems such as ERP, LMS, and Microsoft 365 platforms (e.g., SharePoint, Power Apps, and Power Automate)

• Experience in application configuration, intranet management, user support, and digital content administration

• Strong analytical, communication, problem-solving, and stakeholder management skills

• Ability to support system enhancements, user training, and digital transformation initiatives while ensuring compliance with ICT governance and cybersecurity requirements