IT Systems Analyst: BI, SQL & Power BI Focus

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

RECRUIT LYNC PTE. LTD. in Tampines is seeking an IT Executive to support business applications and translate business needs into practical technology solutions. The role involves analysing requirements, helping IT projects and improving system processes.

You will perform data analysis with SQL and BI tools, handle IT incidents via ticketing systems (Freshworks is a plus), and support platforms such as SAC, Servigistics and Power BI. Strong communication and stakeholder management are essential.

Qualifications

• Experience in IT application support or related IT function.
• Proficient in SQL queries.
• Experience with an IT ticketing/service management system.
• Familiar with SAC, Servigistics or Power BI.
• Excellent communication and stakeholder management.

Responsibilities

• Gather and analyse business requirements and translate into specifications.
• Support business applications and IT projects to meet operational needs.
• Collaborate with users to identify issues and improve processes.
• Perform data analysis and reporting using SQL and BI tools.
• Manage IT incidents and service requests through ticketing systems.
• Support SAC, Servigistics and Power BI platforms; training provided.
• Coordinate with internal teams and vendors for system support.
• Perform other IT duties and projects as assigned.

Skills

IT application support

Business analysis

SQL queries

Ticketing system

Freshworks

Power BI

SAC

Servigistics

Stakeholder management

Tools

Freshworks

Power BI

SAC

Servigistics

Job description

RECRUIT LYNC PTE. LTD. in Tampines is seeking an IT Executive to support business applications and translate business needs into practical technology solutions. The role involves analysing requirements, helping IT projects and improving system processes.

You will perform data analysis with SQL and BI tools, handle IT incidents via ticketing systems (Freshworks is a plus), and support platforms such as SAC, Servigistics and Power BI. Strong communication and stakeholder management are essential.