Desktop Support & End-User Services Engineer

RecruiterPal

Singapore

In loco

SGD 40.000 - 60.000

Tempo pieno

7 giorni fa

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Descrizione del lavoro

YTL PowerSeraya Pte. Ltd. seeks a hands-on Helpdesk Support and End-User Services specialist to manage tickets, troubleshoot devices, and support onboarding/offboarding across the organisation in Singapore.

The role covers user administration, Windows 11 management, and AV equipment support in a fast-paced energy company. The ideal candidate holds a Diploma in IT, has 3+ years in desktop support, 1+ year in M365, and is willing to travel to Jurong Island weekly.

Competenze

Minimum 3 years hands-on desktop support experience.
At least 1 year managing and administering Microsoft 365.
Willingness to work on Jurong Island weekly.

Mansioni

Manage IT Helpdesk calls and service requests; log, track and resolve incidents.
Provide technical support for laptops, desktops, printers, smartphones and apps.
Support onboarding and offboarding activities for end users.
Administer user accounts, printer servers, email and phone systems.
Manage Windows 11, patches, OS upgrades, imaging.
Hardware troubleshooting for laptops/desktops; network troubleshooting for guest network.
Administer and support projectors, AV systems and meeting room equipment.
Manage IT asset inventory and prepare weekly reports.
Participate in after-hours duty rotations and ad-hoc tasks.