IT Support Specialist — Flexible Hours, Five‑Day Week

Cambiaso Risso Asia Pte Ltd; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Career development opportunities

Five‑day work week

Flexible work arrangements

Medical insurance

Job summary

Cambiaso Risso Asia Pte Ltd is seeking an IT Specialist to support IT services across Singapore and the Asia region, acting as the first point of contact for technical issues and user requests. You will diagnose and resolve IT-related problems, maintain end-user devices, and assist with IT administration and documentation.

Collaborating with regional stakeholders and the Group IT team in Italy, you will contribute to technology standards, system administration, and the delivery of IT services,

Qualifications

• Knowledge of IT, information systems, or related discipline.
• Ability to provide first-line technical support and troubleshoot hardware, software, and network issues.
• Understanding of IT operations and end-user computing.
• Familiarity with Microsoft 365, Windows, network connectivity, and business applications.
• Ability to learn new technologies in a fast-paced environment.
• Strong analytical, problem-solving, and documentation skills.
• Effective communication and interpersonal abilities.
• Maintain accurate technical documentation and follow procedures.
• Exposure to IT operations, automation, or digital transformation is advantageous.

Responsibilities

• Provide first-line technical support for hardware, software, connectivity, and user accounts.
• Diagnose and resolve IT issues to ensure availability and performance.
• Manage and prioritise requests through the helpdesk, with escalation when needed.
• Support IT asset management: procurement, deployment, inventory, licensing, retirement.
• Maintain up-to-date technical documentation and SOPs.
• Monitor system and network performance and perform routine maintenance.
• Support cybersecurity controls and best practices to safeguard assets.
• Collaborate with regional and Group IT teams on standards and administration.
• Contribute to technology enhancements, automation, and AI-related initiatives.
• Analyze and communicate technical information for decision-making.
• Demonstrate adaptability and willingness to learn new technologies.

Skills

Technical troubleshooting

Customer service

Documentation

Analytical thinking

Communication

Multitasking

Tools

Microsoft 365

Windows OS

Network connectivity

Asset management

Job description

Cambiaso Risso Asia Pte Ltd is seeking an IT Specialist to support IT services across Singapore and the Asia region, acting as the first point of contact for technical issues and user requests. You will diagnose and resolve IT-related problems, maintain end-user devices, and assist with IT administration and documentation.

Collaborating with regional stakeholders and the Group IT team in Italy, you will contribute to technology standards, system administration, and the delivery of IT services,