IT Support Intern: Frontline Troubleshooter & Setup Pro

The Association of Banks in Singapore; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

The Association of Banks in Singapore is seeking an IT Support Assistant to provide first-line helpdesk support for staff, handling basic troubleshooting of laptops, Wi-Fi, printing, and software queries. The role includes assisting with setting up user accounts and provisioning devices, and performing routine maintenance tasks.

The ideal candidate has a Diploma (preferably in IT), strong MS Office and Outlook skills, and excellent English.

Qualifications

• Diploma is the minimum requirement, preferably in IT.
• Proficiency in MS Office and Outlook is required.
• Excellent written and spoken English communication skills.

Responsibilities

• Assist with basic troubleshooting for staff (e.g., laptop issues, Wi-Fi, printing, software queries).
• Help with setting up user accounts, installing applications, and preparing devices.
• Support routine maintenance tasks such as updates, checks, and equipment housekeeping.
• Provide first-level assistance and elevate issues to the RSMSF IT team when necessary.

Skills

English (written and spoken)

MS Office

Outlook

Education

Diploma in IT

Tools

MS Office

Outlook

Job description

The Association of Banks in Singapore is seeking an IT Support Assistant to provide first-line helpdesk support for staff, handling basic troubleshooting of laptops, Wi-Fi, printing, and software queries. The role includes assisting with setting up user accounts and provisioning devices, and performing routine maintenance tasks.

The ideal candidate has a Diploma (preferably in IT), strong MS Office and Outlook skills, and excellent English.