IT Support Engineer — TCP/IP & DNS | 24/7 Shifts

Recruit Expert; Singapore; On-site; SGD 37,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Technical Support Specialist to join their team. In this role, you will be the first point of contact for customers, addressing inquiries and resolving technical issues through various channels. Your expertise in troubleshooting and knowledge of computer systems and networks will be crucial in providing timely and effective support. This position offers the opportunity to work in a dynamic environment with a focus on customer satisfaction and teamwork. If you are passionate about technology and customer service, this role is perfect for you.

Qualifications

• Minimum 2 years of experience in technical support or related fields.
• Strong knowledge of computer systems and networks.

Responsibilities

• Assist customers with inquiries and technical issues across various platforms.
• Collaborate with teams to resolve complex technical problems.

Skills

Troubleshooting

Technical Support

Network Knowledge

Customer Service

Knowledge of TCP/IP and DNS

Education

Diploma in Cyber Security

Job description

An established industry player is seeking a dedicated Technical Support Specialist to join their team. In this role, you will be the first point of contact for customers, addressing inquiries and resolving technical issues through various channels. Your expertise in troubleshooting and knowledge of computer systems and networks will be crucial in providing timely and effective support. This position offers the opportunity to work in a dynamic environment with a focus on customer satisfaction and teamwork. If you are passionate about technology and customer service, this role is perfect for you.