IT Support Engineer: End-User IT & Onboarding Expert

RECRUIT EXPRESS PTE LTD

Singapore

On-site

SGD 28,000 - 42,000

Full time

3 days ago

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Job summary

RECRUIT EXPRESS PTE LTD is seeking an IT Support professional to deliver frontline technical assistance for desktop and laptop environments in Singapore. The role involves diagnosing hardware and software issues, setting up accounts and peripherals, and maintaining basic IT documentation to support daily operations.

The successful candidate will handle onboarding/offboarding processes, log incidents via the ticketing system, and escalate complex problems to L2/L3 teams as required, ensuring

Responsibilities

End user desktop and laptop support.
Hardware/software troubleshooting & break fix.
Account, access, onboarding and offboarding and peripheral set up.
Ticket logging and basic IT documentation.
Escalate to L2/L3 teams when needed.

Job description

The successful candidate will handle onboarding/offboarding processes, log incidents via the ticketing system, and escalate complex problems to L2/L3 teams as required, ensuring

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