IT Support Engineer (3+ yrs) – Windows & Azure

Principle One Limited; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Principle One Limited in Singapore is seeking a dedicated IT Support Engineer to provide first- and second-line support to users, ensuring prompt resolution and clear communication. You will work closely with the IT Manager and Helpdesk, updating ticketing systems and escalating tasks as needed.

The role covers hands-on maintenance, non-office-hour upgrades, and occasional equipment deliveries. A Diploma or above in IT and 3 years of experience are preferred for this position.

Qualifications

• Diploma or above in IT or related field.
• Minimum 3 years in technology support.
• Experience in finance trading floor is a plus.

Responsibilities

• Provide 1st and 2nd level support to users
• Keep IT Manager and Helpdesk updated on task status and escalate when overdue
• Update job status in ticketing systems promptly
• Perform upgrades / maintenance during non-office hours
• Conduct daily checks on meeting room facilities
• Manage meeting room readiness and troubleshoot issues
• Handle equipment deliveries and rack-mount IT gear occasionally
• Perform other ad-hoc duties as assigned

Skills

English communication

Microsoft 365

Azure

Education

Diploma or degree in IT

Job description

Principle One Limited in Singapore is seeking a dedicated IT Support Engineer to provide first- and second-line support to users, ensuring prompt resolution and clear communication. You will work closely with the IT Manager and Helpdesk, updating ticketing systems and escalating tasks as needed.

The role covers hands-on maintenance, non-office-hour upgrades, and occasional equipment deliveries. A Diploma or above in IT and 3 years of experience are preferred for this position.