IT Support Engineer (2 months Contract)

Knight Frank Property & Facilities Management Pte. Ltd.; Singapore; On-site; SGD 36,000 - 52,000; Full time

Job summary

Knight Frank Property & Facilities Management Pte. Ltd. is seeking an IT Support professional to back our Microsoft 365 migration project, handling device deployment, Windows 11 configuration, and end-user troubleshooting.

You will contribute to Intune and Autopilot activities and provide onsite coverage throughout the migration. Key duties include onsite support during migration, workstation setup and replacement, email migration support, and collaboration with the project team to resolve

Qualifications

• Minimum 1–2 years of IT support or desktop support experience.
• Good knowledge of Windows 10/11 operating systems.
• Familiarity with Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
• Experience with device deployment and troubleshooting.
• Strong customer service and communication skills.
• Ability to work independently and as part of a project team.

Responsibilities

• Provide onsite IT support during Microsoft 365 migration activities.
• Assist in workstation setup, deployment, and replacement activities.
• Support Windows 11 device preparation, configuration, and troubleshooting.
• Assist users with Microsoft Outlook profile setup and email migration support.
• Support Microsoft Teams, OneDrive, and SharePoint migration-related activities.
• Assist with device enrolment, Intune, and Autopilot deployment activities.
• Provide end-user support during migration cutover and hypercare periods.
• Record and track incidents, service requests, and migration issues; escalate complex issues to the project team when required.

Skills

Windows 10/11

Microsoft 365

Device deployment

Customer service

Teamwork

Tools

Intune

Autopilot

Outlook

Teams

SharePoint

Job description

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

We’re looking for an IT Support professional to support our Microsoft 365 migration project, including device deployment, Windows 11 configuration, Microsoft 365 migration, and end-user troubleshooting. You’ll also assist with Intune and Autopilot activities and provide onsite support throughout the migration.

What You Will Be Doing

• Provide onsite IT support during Microsoft 365 migration activities
• Assist in workstation setup, deployment, and replacement activities
• Support Windows 11 device preparation, configuration, and troubleshooting
• Assist users with Microsoft Outlook profile setup and email migration support
• Support Microsoft Teams, OneDrive, and SharePoint migration-related activities
• Assist with device enrolment, Intune, and Autopilot deployment activities
• Provide end-user support during migration cutover and hypercare periods
• Record and track incidents, service requests, and migration issuesEscalate complex technical issues to the project team when required

We’re Looking For Someone Who’s

• Minimum 1–2 years of IT support or desktop support experience
• Good knowledge of Windows 10/11 operating systems
• Familiarity with Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint
• Experience with device deployment and troubleshooting
• Strong customer service and communication skills
• Ability to work independently and as part of a project team
  

  Why Knight Frank?

  • Lots of opportunities for growth and career development.
  • A supportive, collaborative team that values what you bring to the table.
  • Continuous learning and development to help you advance.