Executive, System Support

Knight Frank Property & Facilities Management Pte. Ltd.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Knight Frank Property & Facilities Management Pte. Ltd. is seeking a System Support Executive to assist with its management system, provide user support, and conduct system training across multiple sites in Singapore.

The role requires handling in-house system issues, creating user accounts, and liaising with vendors, with a focus on troubleshooting and proactive support to staff. A Diploma in IT or related field is preferred and minimum 2 years of experience is expected.

Qualifications

• Diploma in IT, Computer Science, Real Estate Business, or a related discipline.
• Minimum 2 years of relevant working experience
• Knowledge of MS SQL
• Strong troubleshooting and problem-solving skills
• Good communication and interpersonal skills
• Able to work independently and provide effective support to users

Responsibilities

• Handle issues relating to the in-house property management system
• Create and maintain user accounts and access permissions
• Provide system support to users across various sites
• Conduct system training and on-boarding for new staff
• Provide telephone, email, and face-to-face technical support
• Liaise with external support vendors to troubleshoot and resolve system issues
• Assist with other IT network and support activities as required
• Monitor and maintain web applications and security

Skills

Strong troubleshooting

Communication skills

Independent work

Education

Diploma in IT / Computer Science / Real Estate Business or related

Tools

MS SQL

Job description

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

About The Role

We’re looking for a System Support Executive to support our management system, provide user assistance, conduct system training, and troubleshoot technical issues across various sites.

What You Will Be Doing

• Handle issues relating to the in-house property management system


• Create and maintain user accounts and access permissions


• Provide system support to users across various sites


• Conduct system training and on-boarding for new staff


• Provide telephone, email, and face-to-face technical support


• Liaise with external support vendors to troubleshoot and resolve system issues


• Assist with other IT network and support activities as required


• Monitor and maintain web applications and security

We’re Looking For Someone Who’s

• Diploma in IT, Computer Science, Real Estate Business, or a related discipline


• Minimum 2 years of relevant working experience
  
• Knowledge of MS SQL


• Strong troubleshooting and problem-solving skills


• Good communication and interpersonal skills


• Able to work independently and provide effective support to users

Why Knight Frank?

• Lots of opportunities for growth and career development.


• A supportive, collaborative team that values what you bring to the table.


• Continuous learning and development to help you advance.