Executive, IT Infrastructure

Knight Frank; Singapore; On-site; SGD 32,000 - 47,000; Full time

Benefits offered by this job

Opportunities for growth

Supportive, collaborative team

Continuous learning and development

Job summary

A leading real estate consultancy in Singapore is seeking an experienced Executive, IT Infrastructure to provide essential technical support. In this full-time role, you will troubleshoot IT issues, maintain hardware and software, and ensure smooth operations within a growing team. Candidates should have at least 2 years of IT helpdesk experience, strong familiarity with Microsoft systems, and an aptitude for problem-solving in a dynamic environment. Competitive salary offered, with opportunities for growth and development.

Qualifications

• Minimum 2 years of experience in IT Helpdesk or Technical Support.
• Strong knowledge of Microsoft Windows OS, Microsoft Office and SaaS applications.
• Skilled in troubleshooting, system configuration and IT asset management.
• Strong troubleshooting, documentation and problem-solving skills.
• Diploma in Information Technology or equivalent.

Responsibilities

• Provide first-line technical support to employees by troubleshooting and resolving issues.
• Maintain accurate documentation of incidents and resolutions.
• Install, configure and maintain IT hardware, software and applications.
• Track IT equipment and software inventory for asset management.
• Participate in IT improvement projects and system upgrades.
• Support operational efficiency with other related IT duties.

Skills

Troubleshooting

Configuration

Microsoft Windows OS

Microsoft Office

IT asset management

Troubleshooting

IT asset management

Communication

Education

Diploma in Information Technology or equivalent

Tools

IT inventory tools

Job description

Join to apply for the Executive, IT Infrastructure role at Knight Frank.

Who Are We
Founded in 1896, Knight Frank is registered as Knight Frank LLP, a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with registered number OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments, operating in over 50 markets with 600+ offices, 20,000+ people, and a global network.

About The Role

We’re looking for a proactive Executive, IT Infrastructure to join our team. In this role, you will be the go-to person for all IT-related issues — ensuring smooth daily operations across both office and site environments. You will provide timely technical assistance, maintain system reliability and contribute to ongoing IT improvements within the organization.

What You Will Be Doing

• Provide first-line technical support to employees by troubleshooting and resolving hardware, software, and device issues (desktops, laptops, printers, and mobile devices) promptly to minimize downtime
• Maintain accurate documentation of incidents, resolutions, and technical knowledge base articles
• Install, configure and maintain IT hardware, software and applications
• Track and update IT equipment and software inventory to ensure accurate asset management
• Participate in IT improvement projects, system upgrades and other technology initiatives
• Perform other related duties as assigned to support operational efficiency

We’re Looking For Someone Who’s

• Minimum 2 years of experience in IT Helpdesk or Technical Support
• Strong knowledge of Microsoft Windows OS, Microsoft Office and SaaS applications
• Skilled in troubleshooting, system configuration and IT asset management
• Highly organized, independent and capable of managing multiple tasks in a fast-paced environment
• Excellent communication, coordination and problem-solving skills
• Service-oriented and collaborative team player
• Diploma in Information Technology or equivalent

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Information Technology