IT Support & Cloud Infrastructure Associate

CORDLIFE GROUP LIMITED; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

CORDLIFE GROUP LIMITED is seeking an IT Support professional in Singapore to lead end-user computing, cloud upkeep, and incident response. The role covers managing IT requests, maintaining devices, and ensuring security across platforms.

You will maintain cloud services (GCP/Azure), perform backups, and participate in audits while coordinating with staff and vendors to keep systems reliable and compliant.

Qualifications

• Diploma/ Degree with at least 1 year of relevant working experience.
• Willing to learn with adaptable mindset and passion for IT.
• Good communication skills and rapport with staff.
• Proactive and responsible to resolve problems.

Responsibilities

• Responsible for overall IT support and maintenance.
• Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA.
• Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition.
• Maintain IT documentation for maintenance, updates, deployments or chang requests.
• Respond to alerts, issues or incidents promptly.
• Maintain GCP, Azure, Microsoft cloud platforms and other cloud based IT infrastructure.
• Maintain and patch servers and systems regularly.
• Maintain backups and restoration tests.
• Conduct IT induction training for users.
• Participate in internal or external audits and accreditations.
• Sourcing and purchasing of IT equipment.
• Maintain cybersecurity and integrity against intrusions and vulnerabilities, preventing data loss, compromise.

Skills

Good communication

Rapport with staff

Adaptable mindset

Willing to learn

Education

Diploma/ Degree with at least 1 year of relevant working experience

Tools

GCP

Azure

Job description

CORDLIFE GROUP LIMITED is seeking an IT Support professional in Singapore to lead end-user computing, cloud upkeep, and incident response. The role covers managing IT requests, maintaining devices, and ensuring security across platforms.

You will maintain cloud services (GCP/Azure), perform backups, and participate in audits while coordinating with staff and vendors to keep systems reliable and compliant.