IT SUPPORT
Juzz Marketing Pte Ltd
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Job summary
Juzz Marketing Pte Ltd is seeking an IT Support professional to provide frontline technical assistance, troubleshoot hardware and software issues, and support users across the organization. The role involves installing, configuring, and maintaining computer systems and peripherals, with both remote and on-site support options.
The candidate will document issues, educate users on best practices, and collaborate with IT teams to implement updates and improvements, while assisting in equipment
Qualifications
- Experience providing IT support to end users.
- Ability to diagnose hardware and software problems.
- Familiarity with configuring computer systems and peripherals.
- Knowledge of IT best practices and security standards.
Responsibilities
- Respond to user inquiries, issues, and requests related to IT services.
- Diagnose and resolve hardware and software problems.
- Install, configure, and maintain computer systems, networks, and peripherals.
- Provide remote or on-site technical support to users.
- Document and track user issues and resolutions.
- Educate users on IT best practices and usage guidelines.
- Collaborate with IT teams to implement updates and improvements.
- Assist in the procurement and setup of IT equipment.
Skills
Job description
Information Technology Full Time, Part Time Singapore
IT Support
IT Support professionals provide technical assistance and troubleshoot issues related to hardware and software.
- Respond to user inquiries, issues, and requests related to IT services.
- Diagnose and resolve hardware and software problems.
- Install, configure, and maintain computer systems, networks, and peripherals.
- Provide remote or on-site technical support to users.
- Document and track user issues and resolutions.
- Educate users on IT best practices and usage guidelines.
- Collaborate with IT teams to implement updates and improvements.
- Assist in the procurement and setup of IT equipment.
Job Category: Information Technology
Job Type: Full Time Part Time
Job Location: Singapore
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